# Service bulletin SGI16\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10105753
- Published by NHTSA: 2017\-06\-09
- Manufacturer's number: SGI16\-20
- Manufacturer's date: 2016\-04\-07
- NHTSA component: ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL

## NHTSA's summary

DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. WHEN THIS OCCURS, THE EMERGENCY KEY BLADE IS NEEDED TO UNLOCK THE DRIVER’S DOOR TO ENTER THE VEHICLE AND THE SMART KEY MUST THEN BE HELD NEXT TO THE IMMOBILIZER ANTENNA UNIT \(IAU\) AND THE ENGINE START/STOP SWITCH MUST BE PRESSED TO START THE ENGINE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Latches and locks, Door latch, Ignition, Software

## Vehicles listed

- 2016 LAND ROVER RANGE ROVER
- 2016 LAND ROVER RANGE ROVER EVOQUE
- 2016 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [20V387000](/recalls/nhtsa/20V387000.md), 2020-07-02: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [20V325000](/recalls/nhtsa/20V325000.md), 2020-06-04: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [19V392000](/recalls/nhtsa/19V392000.md), 2019-05-24: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [19V390000](/recalls/nhtsa/19V390000.md), 2019-05-23: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [15V385000](/recalls/nhtsa/15V385000.md), 2015-06-17: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## Other bulletins for the same vehicles and component

- [SSM76009](/bulletins/10239034.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SFCC\_JUN2023\_46](/bulletins/10239018.md), 2023-07-10, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SSM71360](/bulletins/10206635.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SSM70258](/bulletins/10206633.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [LTB00876NAS1](/bulletins/10204847.md), 2021-12-13, Service bulletin: EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Technical Bulletin: Both Keys Locked In Vehicle
- [LTB00619NAS1](/bulletins/10204785.md), 2021-12-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SFCC\_SEP2021\_36](/bulletins/10202102.md), 2021-10-06, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; ENGINE. Customer States engine runs rough with MIL illuminated.
- [SFCC\_AUG2021\_37](/bulletins/10200770.md), 2021-09-03, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES. Customer States engine runs rough with MIL illuminated.
- [SFCC Jul20\_26](/bulletins/10178159.md), 2020-08-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements

JSON: [/v1/bulletins/10105753](/v1/bulletins/10105753)

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