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Service bulletin SSM72740

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10105748
Published by NHTSA2017-06-09
Manufacturer's numberSSM72740
Manufacturer's date2016-04-20
NHTSA componentVISIBILITY:GLASS, SIDE/REAR; STRUCTURE:BODY:DOOR; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

ISSUE: CUSTOMERS ARE REPORTING AN ISSUE WITH THE MOVEABLE DOOR WINDOW GLASS(ES).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Glass, wipers and mirrors, Power windows

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LTB01060NAS22018-10-29. Service bulletin. One or more power windows may be inoperative.
LTB01060NAS22018-10-15. Service bulletin. One or more power windows may be inoperative.
SSM725482017-06-12. Service bulletin. "ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. BOTH VARIANTS PRODUCE A SQUEAK WHEN THE WINDOW RAISE/LOWER FUNCTION IS OPERATED CAUSE: GLASS RUN SEAL LOOSES THE FLOCK AND THIS INCREASES THE FRICTION BETWEEN THE GLASS AND THE SEAL."
SSM704982017-05-30. Service bulletin. "ISSUE: THERE IS A HIGH PERCENTAGE OF WINDOW REGULATORS / MOTORS BEING REPLACED. WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. IN AN ATTEMPT TO ACCURATELY DIAGNOSE AND PREVENT THE UNNECESSARY REPLACEMENT OF PARTS, THIS SSM HAS BEEN RELEASED TO REQUEST DEALERS TO CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR. CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION."
SSM728642017-04-13. Service bulletin. ISSUE: CUSTOMERS ARE REPORTING THAT THE FRONT WINDOWS OF THE EVOQUE CONVERTIBLE DO NOT LOWER FULLY. THE WINDOW REMAINS APPROXIMATELY 25MM ABOVE THE WAIST LINE OF THE DOOR.