# Service bulletin SSM72347

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10105548
- Published by NHTSA: 2017\-06\-07
- Manufacturer's number: SSM72347
- Manufacturer's date: 2015\-07\-17
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ENGINE

## NHTSA's summary

"ISSUE: LAND ROVER IS CURRENTLY WORKING ON A RESOLUTION FOR THE ITEMS DETAILED BELOW FOR LG \- RANGE ROVER \(ALL NEW\) \- L405 OR LW \- RANGE ROVER SPORT \- L494 FOR 16 MY ONWARDS: THE RETAILER IS UNABLE TO COMPLETE THE PRE\-DELIVERY INSPECTION \(PDI\) ON EITHER OF THE VEHICLES DETAILED ABOVE. DURING THE PDI ROUTINE, THE TECHNICIAN WILL BE UNABLE TO REMOVE THE SPEED LIMITER ON A VEHICLE WITH A 4.4 TDV8 ENGINE. WHEN THE PDI ROUTINE HAS BEEN COMPLETED, THE TECHNICIAN WILL THEN FIND THE TELEMATICS CONTROL UNIT \(TCU\) HAS NOT BEEN ACTIVATED DURING THE PDI ROUTINE. WHEN THEY THEN ATTEMPT TO ACTIVATE THE TCU USING SDD SERVICE FUNCTIONS THEY ARE PRESENTED WITH A LARGE AMOUNT OF VEHICLE QUALIFIER QUESTIONS. CAUSE: THREE CONCERNS HAVE BEEN IDENTIFIED: 1. THE SECURITY CONSTANTS ON SYMPTOM DRIVEN DIAGNOSTICS \(SDD\) DO NOT MATCH THE VEHICLE AND THIS PREVENTS SDD FROM GAINING COMMUNICATIONS WITH THE ENGINE CONTROL MODULE \(ECM\) KNOWN AS PCM IN SDD 2. A LATE CHANGE TO THE CAR CONFIGURATION FILE \(CCF\) RULES WHICH HAS BEEN LOADED TO THE VEHICLES WHEN THEY WERE MANUFACTURED. THIS CAUSES SDD NOT READ THE CCF WHICH THE SOFTWARE USES TO IDENTIFY WHAT"

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Engine, Software

## Vehicles listed

- 2016 LAND ROVER RANGE ROVER
- 2016 LAND ROVER RANGE ROVER SPORT

## Other bulletins for the same vehicles and component

- [SSM71360](/bulletins/10206635.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SSM70258](/bulletins/10206633.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [LTB00619NAS1](/bulletins/10204785.md), 2021-12-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SFCC Jul20\_26](/bulletins/10178159.md), 2020-08-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
- [LTB01261NAS3](/bulletins/10164591.md), 2019-09-09, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The auto stop/start system does not function as expected.
- [SSM74303](/bulletins/10157129.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. After an Infotainment Master Control Module \(IMC\) software update: Phone will not connect via Bluetooth® Voice commands no longer work
- [SSM73965](/bulletins/10148488.md), 2018-11-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller \(ISC\) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non\-communicative state.
- [SSM73939](/bulletins/10148466.md), 2018-11-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
- [SSM73939](/bulletins/10145630.md), 2018-10-15, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.

JSON: [/v1/bulletins/10105548](/v1/bulletins/10105548)

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