Service bulletin SSM72347
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10105548 |
| Published by NHTSA | 2017-06-07 |
| Manufacturer's number | SSM72347 |
| Manufacturer's date | 2015-07-17 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE; ENGINE |
NHTSA's summary
"ISSUE: LAND ROVER IS CURRENTLY WORKING ON A RESOLUTION FOR THE ITEMS DETAILED BELOW FOR LG - RANGE ROVER (ALL NEW) - L405 OR LW - RANGE ROVER SPORT - L494 FOR 16 MY ONWARDS: THE RETAILER IS UNABLE TO COMPLETE THE PRE-DELIVERY INSPECTION (PDI) ON EITHER OF THE VEHICLES DETAILED ABOVE. DURING THE PDI ROUTINE, THE TECHNICIAN WILL BE UNABLE TO REMOVE THE SPEED LIMITER ON A VEHICLE WITH A 4.4 TDV8 ENGINE. WHEN THE PDI ROUTINE HAS BEEN COMPLETED, THE TECHNICIAN WILL THEN FIND THE TELEMATICS CONTROL UNIT (TCU) HAS NOT BEEN ACTIVATED DURING THE PDI ROUTINE. WHEN THEY THEN ATTEMPT TO ACTIVATE THE TCU USING SDD SERVICE FUNCTIONS THEY ARE PRESENTED WITH A LARGE AMOUNT OF VEHICLE QUALIFIER QUESTIONS. CAUSE: THREE CONCERNS HAVE BEEN IDENTIFIED: 1. THE SECURITY CONSTANTS ON SYMPTOM DRIVEN DIAGNOSTICS (SDD) DO NOT MATCH THE VEHICLE AND THIS PREVENTS SDD FROM GAINING COMMUNICATIONS WITH THE ENGINE CONTROL MODULE (ECM) KNOWN AS PCM IN SDD 2. A LATE CHANGE TO THE CAR CONFIGURATION FILE (CCF) RULES WHICH HAS BEEN LOADED TO THE VEHICLES WHEN THEY WERE MANUFACTURED. THIS CAUSES SDD NOT READ THE CCF WHICH THE SOFTWARE USES TO IDENTIFY WHAT"
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Engine, Software
| LAND ROVER RANGE ROVER | 2016 |
|---|---|
| LAND ROVER RANGE ROVER SPORT | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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