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Service bulletin SSM72146

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10104281
Published by NHTSA2017-06-06
Manufacturer's numberSSM72146
Manufacturer's date2015-02-23
NHTSA componentSTEERING

NHTSA's summary

"ISSUE: ON L319, DISCOVERY 4 / LR4 SHOULD YOU SEE THE FOLLOWING VARIOUS U-CODES (INCLUDING BUT NOT LIMITED TO) U0415-68 U0421-68 U0416-68 U0241-00 PLEASE FOLLOW THE INSTRUCTIONS BELOW. CAUSE: THE CENTRE CONSOLE COOLER BOX IS REMAINING ACTIVE ONCE THE VEHICLE IGNITION IS SWITCHED OFF. THIS CAUSES BACK EMF AND RAISES DTCS AS IT FAILS TO GAIN INFORMATION FROM OTHER SENSORS."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Trouble codes named

U0241, U0415, U0416, U0421

Vehicles listed
LAND ROVER LR42015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LTB00154NAS42021-03-22. Service bulletin. A 'squeak' noise may be heard from the steering column area when turning the steering wheel.
LTB00401NAS62018-04-23. Service bulletin. The steering wheel may exhibit a vibration / shimmy while driving.
LTB00154NAS42018-01-29. Service bulletin. A 'squeak' noise may be heard from the steering column area when turning the steering wheel.
LTB00584NAS52017-12-14. Service bulletin. Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00401NAS52017-08-25. Service bulletin. Situation: The steering wheel may exhibit a vibration / shimmy while driving.
SSM723872017-06-08. Service bulletin. "ISSUE: RESIDUE BEING LEFT ON STEERING WHEEL WHEN TRANSPORTATION STEERING WHEEL COVER IS REMOVED. CAUSE: UNDER INVESTIGATION"
SSM720302017-06-07. Service bulletin. "ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE STEERING COLUMN IS THE CAUSE OF NOISE WHEN TURNING."
SSM721922017-06-06. Service bulletin. "ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING. CAUSE: UNDER INVESTIGATION"
SSM721462017-06-06. Service bulletin. "ISSUE: ON L319, DISCOVERY 4 / LR4 SHOULD YOU SEE THE FOLLOWING VARIOUS U-CODES (INCLUDING BUT NOT LIMITED TO) U0415-68 U0421-68 U0416-68U0241-00 PLEASE FOLLOW THE INSTRUCTIONS BELOW. CAUSE: THE CENTRE CONSOLE COOLER BOX IS REMAINING ACTIVE ONCE THE VEHICLE IGNITION IS SWITCHED OFF. THIS CAUSES BACK EMF AND RAISES DTCS AS IT FAILS TO GAIN INFORMATION FROM OTHER SENSORS."
SSM720302017-06-06. Service bulletin. ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE STEERING COLUMN IS THE CAUSE OF NOISE WHEN TURNING.