# Service bulletin SSM37861

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10104201
- Published by NHTSA: 2017\-06\-06
- Manufacturer's number: SSM37861
- Manufacturer's date: 2015\-02\-04
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER. THEY ARE COPY CONTROL COMPACT DISCS \(CCCD\) RECORDABLE COMPACT DISCS \(CD\-R\) REWRITABLE COMPACT DISCS \(CD\-RW\) ECO DISCS, WHICH ARE VERY THIN, ONLY 0.6MM. PLEASE REFER TO ATTACHMENT FOR EXAMPLES OF DISCS THAT ARE KNOWN TO HAVE CAUSED DAMAGE."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2015 LAND ROVER DISCOVERY SPORT
- 2008 to 2015 LAND ROVER LR2
- 2005 to 2009 LAND ROVER LR3
- 2010 to 2015 LAND ROVER LR4
- 2002 to 2015 LAND ROVER RANGE ROVER
- 2006 to 2015 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [2015424](/recalls/tc/2015424.md), 2015-09-24: Accessories
- [2014436](/recalls/tc/2014436.md), 2014-10-03: Accessories

## Other bulletins for the same vehicles and component

- [SFCC\_SEP2023\_46](/bulletins/10243681.md), 2023-10-06, Service bulletin: EQUIPMENT. The sunglass holder won’t open or does not operate correctly
- [LTB00674NAS1](/bulletins/10242167.md), 2023-09-11, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Rear Tweeter Speaker Distortion \- High\-Line Audio System
- [LTB00662NAS1](/bulletins/10242163.md), 2023-09-11, Service bulletin: EQUIPMENT; STRUCTURE. Fixed Side Step 'Rattle' Noise
- [SSM75939](/bulletins/10242074.md), 2023-09-08, Service bulletin: ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM. PDC Park distance control no volume
- [SSM75939](/bulletins/10242073.md), 2023-09-08, Service bulletin: EQUIPMENT. PDC Park distance control no volume
- [SSM76009](/bulletins/10239034.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SFCC\_JUN2023\_46](/bulletins/10239018.md), 2023-07-10, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SGI1301](/bulletins/10236696.md), 2023-05-30, Service bulletin: EQUIPMENT. A limited number of 2012\-2013 Land Rover Range Rover Sport \(Autobiography and Limited Edition\) vehicles equipped with the extended rear roof spoiler and within the listed VIN range may experience a concern with the extended rear spoiler coming adrift during transportation when the vehicle is loaded facing backwards and generally when on the top deck of a transporter.
- [SSM75949](/bulletins/10232707.md), 2023-03-08, Service bulletin: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH; EQUIPMENT. Tailgate will not close due to anti\-trap false signal
- [SSM75825ATT](/bulletins/10229586.md), 2023-01-10, Service bulletin: EQUIPMENT. MHEV DC/DC Converter \- Squeaking Noise From Inside The Cabin.

JSON: [/v1/bulletins/10104201](/v1/bulletins/10104201)

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