# Service bulletin 09\-015\-16\-3163

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10103881
- Published by NHTSA: 2017\-06\-06
- Manufacturer's number: 09\-015\-16\-3163
- Manufacturer's date: 2016\-02\-26
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY THE FIRST NAME OF THE PHONEBOOK / CONTACT LIST. THIS CONCERN MAY BE CAUSED BY THE BLUETOOTH MODULE SOFTWARE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2011 to 2012 MAZDA CX\-9
- 2011 to 2013 MAZDA MAZDA6

## Other bulletins for the same vehicles and component

- [SA234](/bulletins/10085383.md), 2016-12-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
- [09\-015/16](/bulletins/10076683.md), 2016-07-14, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. SOME CUSTOMERS MAY COMPLAIN THAT INCOMING CALLS ALWAYS DISPLAY FIRST NAME OF PHONEBOOK/CONTACT LIST. THIS CONCERN MAY BE CAUSED BY BLUETOOTH MODULE SOFTWARE. CUSTOMERS HAVING THIS CONCERN SHOULD HAE THEIR VEHICLE REPAIRED USING THE FOLLOWING REPAIR PROCEDURE.

JSON: [/v1/bulletins/10103881](/v1/bulletins/10103881)

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