# Service bulletin SSM71992

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10102703
- Published by NHTSA: 2017\-06\-02
- Manufacturer's number: SSM71992
- Manufacturer's date: 2014\-10\-01
- NHTSA component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## NHTSA's summary

"ISSUE CUSTOMERS MAY REPORT THAT THE L405 REAR SOFT CLOSE \(DOOR LOCK\) FEATURE DOES NOT WORK OR IS INTERMITTENT IN OPERATION CAUSE SUPPLIMENTARY INFORMATION FOR TSB."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Latches and locks, Door latch

## Vehicles listed

- 2013 to 2014 LAND ROVER RANGE ROVER

## Recalls for the same vehicles and component

- [20V387000](/recalls/nhtsa/20V387000.md), 2020-07-02: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [19V392000](/recalls/nhtsa/19V392000.md), 2019-05-24: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [15V385000](/recalls/nhtsa/15V385000.md), 2015-06-17: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## Other bulletins for the same vehicles and component

- [SSM76009](/bulletins/10239034.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SFCC\_JUN2023\_46](/bulletins/10239018.md), 2023-07-10, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.
- [SSM63857](/bulletins/10206480.md), 2022-01-18, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT. All New Range Rover Drivers Door Lock Covers not fitted correctly A number of Dealers have repoorted that the Drivers Door Lock cover on the All New Range Rover has either come adrift after fitment or has shown signs of cracking again after fitment by the Dealer.
- [SSM73972](/bulletins/10148498.md), 2018-11-13, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
- [SSM73972](/bulletins/10145869.md), 2018-10-15, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open.
- [SSM73972](/bulletins/10144567.md), 2018-09-17, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
- [SSM73296](/bulletins/10106418.md), 2017-06-14, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
- [SSM72333](/bulletins/10105660.md), 2017-06-08, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT:ELECTRICAL. "ISSUED AUGUST 2015. ISSUE: A CUSTOMER MAY REPORT ANY OF THE FOLLOWING VEHICLE SYMPTOMS: 1. INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 \(SEE ATTACHMENT\)."
- [SSM72333](/bulletins/10105544.md), 2017-06-07, Service bulletin: SEATS; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. "ISSUE: A CUSTOMER MAY REPORT ANY OF THE FOLLOWING VEHICLE SYMPTOMS: 1. INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 \(SEE ATTACHMENT\)."
- [SSM72241](/bulletins/10105509.md), 2017-06-07, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR. "ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR."

JSON: [/v1/bulletins/10102703](/v1/bulletins/10102703)

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