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Service bulletin SSM71903

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10102702
Published by NHTSA2017-06-02
Manufacturer's numberSSM71903
Manufacturer's date2014-10-23
NHTSA componentEXTERIOR LIGHTING:HEADLIGHTS

NHTSA's summary

"ISSUE HEADLAMPS ASSEMBLIES ARE BEING REPLACED WHEN THE FAULT IS WITH THE BALLAST MODULE. ACTION WHEN YOU SWITCH ON THE IGNITION AND HEADLAMPS IF THE BALLAST MODULE HAS FAILED YOU CAN CLEARLY HERE A TICKING AS THE BALLAST MODULE IS TRYING TO STRIKE. THESE TICKS ARE RAPID (SOUND LIKE A BIRD CHEEPING) AND SOUND 10 TIMES BEFORE SWITCHING OFF. TO CONFIRM THE BALLAST MODULE IS AT FAULT REPEAT THE PROCEDURE, THE LAMPS AND THE BALLAST MODULE WILL RETRY AND AGAIN PRODUCE THE TICKING SOUND IF THE BALLAST MODULE IS AT FAULT"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Lighting, Headlights

Vehicles listed
LAND ROVER LR22013, 2014, 2015
LAND ROVER RANGE ROVER EVOQUE2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LTB00882NAS12017-06-13. Service bulletin. THE ADAPTIVE FRONT LIGHTING SYSTEM WARNING LAMP MAY BE ILLUMINATED
LTB00841NAS12017-06-09. Service bulletin. "SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT."
LTB00841NAS32017-06-08. Service bulletin. SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE.
LTB00692NAS12017-06-02. Service bulletin. "SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES."