# Service bulletin SSM71997

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10102431
- Published by NHTSA: 2017\-06\-02
- Manufacturer's number: SSM71997
- Manufacturer's date: 2014\-09\-23
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP\-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2010 to 2015 LAND ROVER LR2
- 2010 to 2015 LAND ROVER LR4
- 2010 to 2015 LAND ROVER RANGE ROVER
- 2012 to 2015 LAND ROVER RANGE ROVER EVOQUE
- 2010 to 2015 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [15V214000](/recalls/nhtsa/15V214000.md), 2015-04-10: ELECTRONIC STABILITY CONTROL \(ESC\); ELECTRICAL SYSTEM:SOFTWARE
- [14V163000](/recalls/nhtsa/14V163000.md), 2014-03-31: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL

## Other bulletins for the same vehicles and component

- [DVD13911V194](/bulletins/10224472.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Land Rover SDD Software Update
- [DVD132051](/bulletins/10214101.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [DVD1330](/bulletins/10214100.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [DVD13802](/bulletins/10214099.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Before you install Software update 02.
- [DVD137](/bulletins/10214098.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [LTB00546NAS1](/bulletins/10214084.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; SEATS:MID/REAR ASSEMBLY. Technical Bulletin: Rear Seat Power Fold Feature Increase In Operational Time
- [LTB00539NAS1](/bulletins/10214077.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Technical Bulletin: Engine Oil Level Critically Low Warning Message Displayed \- Engine Control Modlule Software Update.
- [DVD14000](/bulletins/10213996.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Land Rover SDD Software Update
- [DVD13913](/bulletins/10213995.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Land Rover SDD Software Update
- [DVD13911](/bulletins/10213994.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Land Rover SDD Software Update

JSON: [/v1/bulletins/10102431](/v1/bulletins/10102431)

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