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Service bulletin SSM71991

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10102428
Published by NHTSA2017-06-02
Manufacturer's numberSSM71991
Manufacturer's date2014-09-30
NHTSA componentVISIBILITY:WINDSHIELD WIPER/WASHER

NHTSA's summary

"ISSUE: WHEN FRONT WINDSCREEN WIPERS ARE OPERATED (ANY SPEED SELECTED) THERE IS NO RESPONSE. AND/OR DURING WINDSCREEN OPERATION THE WIPERS SIEZE MID-CYCLE AND REMAIN UNRESPONSIVE. ALSO WINDSCREEN WIPERS UN-RESPONSIVE WHEN IN CERTAIN WIPER SPEED SELECTIONS I.E. NO. 2. CAUSE: UNDER ENGINEERING INVESTIGATION"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SFCC_SEP2024_522024-10-07. Other. A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_SEP2023_452023-10-06. Service bulletin. The wiper blades streak, smear, judder or squeak during operation
LTB00552NAS12022-06-13. Service bulletin. Technical Bulletin: Windshiefld Wiper Noise/Judder/Streak
LTB01090NAS22022-03-04. Service bulletin. THE LIGHTING CONTROL SWITCH AND/OR THE WIPER CONTROL SWITCH MAY NOT OPERATE OR OPERATES INTERMITTENTLY.
SSM736472021-03-15. Service bulletin. Issue: Customers are having windscreen wipers replaced
SSM728742017-06-14. Service bulletin. ISSUE: RETAILERS ARE REPLACING FRONT WINDSCREEN WIPER MOTORS DUE TO PARK POSITION CONCERNS.
LTB00552NAS22017-06-08. Service bulletin. "SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS."
SSM719912017-06-06. Service bulletin. "ISSUE: A CUSTOMER MAY RAISE CONCERN REGARDING THE FUNCTIONALITY OF THE FRONT WIPER SYSTEM. CAUSE: UNDER ENGINEERING INVESTIGATION"