# Service bulletin SSM71947

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10102063
- Published by NHTSA: 2017\-06\-01
- Manufacturer's number: SSM71947
- Manufacturer's date: 2014\-08\-15
- NHTSA component: STEERING:GEAR BOX:SHAFT SECTOR; STEERING; STEERING:GEAR BOX:SHAFT PITMAN

## NHTSA's summary

"ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Steering, Steering gear

## Vehicles listed

- 2009 to 2014 LAND ROVER LR2
- 2010 to 2014 LAND ROVER LR4
- 2006 to 2013 LAND ROVER RANGE ROVER SPORT

## Other bulletins for the same vehicles and component

- [SSM72132](/bulletins/10103781.md), 2017-06-06, Service bulletin: POWER TRAIN:MANUAL TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION; STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\); POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); EQUIPMENT:ELECTRICAL. "ISSUED JANUARY 2015. ISSUE: A TECHNICIAN MAY FIND WHEN REPLACING THE M66 GEARBOX TURRET HOUSING FOR A GEAR CHANGE SELECTION OR STOP/START FAULT THAT AN INCORRECT TURRET MAY BE SUPPLIED. THIS AFFECTS: VEHICLES FITTED WITH M66 6 SPEED MANUAL TRANSMISSIONS FREELANDER 2/LR2 \(LF\) MODEL YEAR: 2013\-2014 \(VIN: DH321215\-EH439912\) RANGE ROVER EVOQUE \(LV\) MODEL YEAR: 2013 ONWARDS \(VIN: DH85818 ONWARDS\) CAUSE: IN MARCH 2013 A HALL EFFECT SENSOR TURRET WAS INTRODUCED, BUT WAS NOT GIVEN A SERVICE PART NUMBER. DEALERS ORDERING PART NO.LR022071 MAY HAVE EITHER THE AN INDUCTIVE OR HALL EFFECT TURRET SUPPLIED. THIS MAY BE INCORRECT FOR THE VEHICLE BEING REPAIRED."
- [SSM72094](/bulletins/10103683.md), 2017-06-06, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:RACK AND PINION. "ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY COMPLAIN OF A SQUEAK OR CREAK FROM THE STEERING COLUMN AREA ON ROTATION OF THE STEERING WHEEL. RANGE ROVER SPORT L320 ONLY. CAUSE: THE POWER STEERING PINION SEAL LACKS LUBRICATION AND DRIES OUT."
- [SSM54417](/bulletins/10103481.md), 2017-06-06, Service bulletin: STEERING:RACK AND PINION; EQUIPMENT:MECHANICAL; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. "ISSUE: A CUSTOMER MAY REPORT A CONCERN OF EXCESSIVE HUMMING NOISE AND OR RUMBLE OR HIGH PITCHED WHINE COMING FROM THE REAR OF THE VEHICLE, DEALER DIAGNOSIS IDENTIFIES THE NOISE IS COMING FROM THE REAR DIFFERENTIAL ASSEMBLY. CAUSE: THE PINION TAIL BEARING IS WORN DUE TO STATIC OVER LOADING."
- [SSM49497](/bulletins/10103462.md), 2017-06-06, Service bulletin: STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\); STEERING. "ISSUE: AN OIL LEAK MAY BE DETECTED FROM THE STEERING GEAR AND INCORRECTLY DIAGNOSED AS NEEDING A REPLACEMENT STEERING GEAR ASSEMBLY. CAUSE: LEAK FROM THE WAGNER/STEERING GEAR DAMPING VALVE OR SEALING WASHER \(SEE ATTACHED PHOTO'S\)"
- [SSM66837](/bulletins/10102701.md), 2017-06-02, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\). ISSUE: THE GEARSHIFT INTERLOCK BUTTON INOPERATIVE OR SPRING HAS COME ADRIFT \(SEE APPENDIX 1\) CAUSE: THE INTERLOCK BUTTON MECHANISM HAS BEEN MODIFIED TO PREVENT THIS ISSUE FROM VIN NO. H372254 UK BUILD L910950 PUNE BUILD ACTION: TO RESOLVE THIS ISSUE PLEASE REPLACE THE GEAR SELECTOR KNOB ONLY
- [SSM66837](/bulletins/10101701.md), 2017-06-01, Service bulletin: STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\). "ISSUE: THE GEARSHIFT INTERLOCK BUTTON INOPERATIVE OR SPRING HAS COME ADRIFT \(SEE ATTACHED\) CAUSE: THE INTERLOCK BUTTON MECHANISM HAS BEEN MODIFIED TO PREVENT THIS ISSUE FROM VIN NO. H372254 UK BUILD L910950 PUNE BUILD"
- [SSM60517](/bulletins/10100831.md), 2017-05-26, Service bulletin: STEERING:RACK AND PINION:RACK. "ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED BEING FAULT FREE, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O\-RING SEALS. SEE ATTACHED DOCUMENT FOR EXAMPLES."
- [SSM60517](/bulletins/10097338.md), 2017-04-13, Service bulletin: STEERING; STEERING:LINKAGES; STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\); STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID. "ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED AS NO FAULT FOUND, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O\-RING SEALS."
- [SSM\-71947](/bulletins/10056436.md), 2014-12-02, Service bulletin: STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\). LAND ROVER: DUE TO A SEAL FAILURE OR LEAKAGE OF OIL OR GREASE, PAST INPUT SHAFT SEAL, WITH NORMAL OPERATION, THERE IS AN ISSUE WITH STEERING OR STEERING GEARS. MODEL LR4 \(L319\), LR2 \(L359\), RANGE ROVER SPORT \(L320\). \*PE
- [SSM\-71788](/bulletins/10056407.md), 2014-11-22, Service bulletin: STEERING:GEAR BOX \(OTHER THAN RACK AND PINION\). LAND ROVER: DUE TO DAMAGE TO INNER BALL JOINT \(IBJ\), ON SOME VEHICLES, THE STEERING GEAR IS REPLACED DUE TO INNER BALL JOINT, AS A SEPARATE LEVEL REPAIR, WAS NOT AVAILABLE. MODEL FREELANDER 2, LR2. \*PE

JSON: [/v1/bulletins/10102063](/v1/bulletins/10102063)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM71947&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10102063&vehicle=Service%20bulletin%20SSM71947)