# Service bulletin SSM71942

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10102061
- Published by NHTSA: 2017\-06\-01
- Manufacturer's number: SSM71942
- Manufacturer's date: 2014\-08\-11
- NHTSA component: SUSPENSION:FRONT

## NHTSA's summary

"ISSUE A CUSTOMER MAY REPORT THAT WHEN SELECTING THE ACCESS HEIGHT MODE THE FUNCTION DOES NOT OPERATE CORRECTLY. INSTEAD, THE VEHICLE WILL START TO LOWER, THEN RAISE TO OFF\-ROAD / RAISED HEIGHT WITH A WARNING LIGHT ON THE INSTRUMENT PACK. CAUSE AN OIL LEAK IN THE FRONT DAMPER RESULTS IN THE VEHICLE LOWERING MUCH SLOWER THAN USUAL AT A POINT IN THE LOWERING OPERATION. THIS CAUSES THE VEHICLE TO THINK THAT IT IS BEACHED / GROUNDED. WHEN THE VEHICLE THINKS IT IS BEACHED / GROUNDED IT WILL AUTOMATICALLY RAISE TO OFF\-ROAD HEIGHT."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Suspension

## Vehicles listed

- 2013 to 2014 LAND ROVER RANGE ROVER
- 2014 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [2025274](/recalls/tc/2025274.md), 2025-05-22: Suspension
- [2022668](/recalls/tc/2022668.md), 2022-11-23: Suspension

## Other bulletins for the same vehicles and component

- [SSM71849](/bulletins/10239285.md), 2023-07-17, Service bulletin: SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM. A customer may complain that either "Vehicle Raising In Progress" or "Suspension Will Rise When System Is Cooled" messages can be seen. Fault codes U210A \- 16 and C1A24 \- 67 may also be stored.
- [SSM44211](/bulletins/10239278.md), 2023-07-17, Service bulletin: SUSPENSION. A review of Front Lower Control Arm warranty returns from various markets has shown that arm assemblies have been incorrectly changed for knock issues when the front bush is cracked and should have been replaced as per Technical Service Bulletins LTB00204v4 and LTB00123v4.
- [SSM75824](/bulletins/10226073.md), 2022-11-08, Service bulletin: SUSPENSION. Chassis Control Module \(CHCM\) Suspension Warning on Cluster
- [LTB00557NAS3](/bulletins/10224573.md), 2022-10-24, Service bulletin: SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Technical Bulletin: Knock Sound From Front Suspension \(Onwards\)
- [LTB00557NAS2](/bulletins/10224572.md), 2022-10-24, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Technical Bulletin: Knock Sound From Front Suspension \(Onwards\)
- [LTB00557NAS1](/bulletins/10224571.md), 2022-10-24, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Technical Bulletin: Knock Sound From Front Suspension \(Onwards\)
- [LTB00557NAS3](/bulletins/10214095.md), 2022-06-13, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Technical Bulletin: Knock Sound From Front Suspension \(Onwards\)
- [LTB00557NAS2](/bulletins/10214094.md), 2022-06-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Technical Bulletin: Knock Sound From Front Suspension \(Onwards\)
- [LTB00557NAS1](/bulletins/10214093.md), 2022-06-13, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION; EQUIPMENT. Technical Bulletin: Knock Sound From Front Suspension \(Onwards\)
- [SSM67037](/bulletins/10206599.md), 2022-01-18, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Dynamic Response Pipes contacting Deployable Side step bracket \- When fitting the deployable side steps the suspension Dynamic response pipes can contact the deployable side sktep bracket. This coindition can give a knowcking noise when the vehicle is in service.

JSON: [/v1/bulletins/10102061](/v1/bulletins/10102061)

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