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Service bulletin SSM71900

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101801
Published by NHTSA2017-06-01
Manufacturer's numberSSM71900
Manufacturer's date2014-07-04
NHTSA componentSTEERING; STEERING:COLUMN

NHTSA's summary

"ISSUE: CUSTOMER REPORTS A SQUEAK NOISE WHEN TURNING THE STEERING WHEEL. CAUSE: MISALIGNED BEARING LEADING TO CONTACT BETWEEN THE STEERING SHAFT AND RUBBER BULKHEAD SEAL."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Steering column and wheel

Vehicles listed
LAND ROVER RANGE ROVER2013, 2014
LAND ROVER RANGE ROVER SPORT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM73943.1 Attac2018-10-15. Service bulletin. Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1 Attac2018-10-15. Service bulletin. Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.12018-10-15. Service bulletin. Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm2018-10-15. Service bulletin. Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm2018-10-15. Service bulletin. Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM739432018-10-15. Service bulletin. Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM737062018-04-02. Service bulletin. Issue: A customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at low speed. The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. The noise may be more noticeable when performing a U-turn and applying the throttle.
SSM720302017-06-07. Service bulletin. "ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE STEERING COLUMN IS THE CAUSE OF NOISE WHEN TURNING."
LTB00774NAS12017-06-07. Service bulletin. "SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE STEERING WHEEL HEATER CONTROL MODULE (SWH)."
SSM721922017-06-06. Service bulletin. "ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING. CAUSE: UNDER INVESTIGATION"