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Service bulletin SSM71899

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101783
Published by NHTSA2017-06-01
Manufacturer's numberSSM71899
Manufacturer's date2014-07-04
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"ISSUE: VEHICLE WILL NOT START AFTER CARRYING OUT PERSONALISATION FEATURES E.G TOW BAR ETC. CAUSE: 15 MY CCF FILES ARE IN A DIFFERENT FORMAT AND ARE NOT RECOGNISED BY SDD"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM702582022-01-18. Service bulletin. Software Update.
LTB01261NAS32019-09-09. Service bulletin. The auto stop/start system does not function as expected.
SFCC Slide272019-08-19. Service bulletin. Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM743032019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM739392018-11-13. Service bulletin. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM739392018-10-15. Service bulletin. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM737992018-07-02. Service bulletin. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM737992018-05-14. Service bulletin. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM728382017-06-14. Service bulletin. "ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE “VARIANT CONFIGURATION” LEARN PROCEDURE DURING THE SOFTWARE UPDATE."
SSM728772017-06-14. Service bulletin. ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: •THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). •THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.