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Service bulletin SSM71857

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101656
Published by NHTSA2017-06-01
Manufacturer's numberSSM71857
Manufacturer's date2014-05-20
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

"ISSUE: DURING THE REPLACEMENT OF A 9HP 9SPEED TRANSMISSIONS (CURRENTLY FITTED TO L538 'EVOQUE' VEHICLES), IT HAS BEEN HIGHLIGHTED THROUGH INCOMPLETE WARRANTY CLAIMS THAT NOT ALL OF THE NECESSARY COMPONENTS ARE BEING REPLACED. CAUSE: TECHNICIANS ARE NOT CARRYING OUT REPAIRS AS PER TOPIX PROCEDURE AND RE-USING OLD FIXINGS WHERE IT IS NOT SUITABLE TO DO SO. ONE EXAMPLE OF THIS WOULD BE THE 'FLEX PLATE' TO 'TORQUE CONVERTER' NUTS, TOPIX CLEARLY STATES THAT NEW NUTS MUST BE INSTALLED."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
LAND ROVER RANGE ROVER EVOQUE2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6140002016-08-23. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
LTB00500NAS22022-10-24. Service bulletin. Technical Bulletin: Transmisslion Quality Improvement Calibration
LTB00500NAS22022-06-13. Service bulletin. Technical Bulletin: Transmisslion Quality Improvement Calibration
LTB00455NAS12022-06-13. Service bulletin. Technical Bulletin: Transmission Control Switch Module DTC Diagnostics
Q355NAS12021-12-13. Service bulletin. Technical Bulletin: Transmission Control Switch Fails to Rise
Q355UPS66132bNAS2021-12-13. Service bulletin. Technical Bulletin: Transmission Control Switch Fails to Rise
NAS20.03.0022020-04-07. Service bulletin. 9HP Transmission Extended Warranty - USA
SSM739592018-11-13. Service bulletin. Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL.
SSM739472018-11-13. Service bulletin. Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
SSM740932018-11-13. Service bulletin. The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM73959.22018-11-05. Service bulletin. Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.