# Service bulletin SSM71856

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10101655
- Published by NHTSA: 2017\-06\-01
- Manufacturer's number: SSM71856
- Manufacturer's date: 2014\-05\-27
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

"ISSUE THE REMOTE FUNCTION ACTUATOR \(RFA\) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE \(KVM\), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, 12\-volt battery, Software

## Vehicles listed

- 2013 to 2014 LAND ROVER LR2
- 2010 to 2014 LAND ROVER LR4
- 2013 to 2014 LAND ROVER RANGE ROVER
- 2012 to 2014 LAND ROVER RANGE ROVER EVOQUE
- 2010 to 2014 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [14V163000](/recalls/nhtsa/14V163000.md), 2014-03-31: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL

## Other bulletins for the same vehicles and component

- [DVD13911V194](/bulletins/10224472.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Land Rover SDD Software Update
- [DVD132051](/bulletins/10214101.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [DVD1330](/bulletins/10214100.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [DVD13802](/bulletins/10214099.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Before you install Software update 02.
- [DVD137](/bulletins/10214098.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [LTB00546NAS1](/bulletins/10214084.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; SEATS:MID/REAR ASSEMBLY. Technical Bulletin: Rear Seat Power Fold Feature Increase In Operational Time
- [LTB00540NAS3](/bulletins/10214082.md), 2022-06-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Technical Bulletin: Smart Key Not Found Message Displayed
- [LTB00540NAS2](/bulletins/10214081.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Technical Bulletin: Smart Key Not Found Message Displayed
- [LTB00540NAS1a](/bulletins/10214080.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Technical Bulletin: Smart Key Not Found Message Displayed
- [LTB00540NAS1](/bulletins/10214079.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Technical Bulletin: Smart Key Not Found Message Displayed

JSON: [/v1/bulletins/10101655](/v1/bulletins/10101655)

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