# Service bulletin SSM71841

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10101651
- Published by NHTSA: 2017\-06\-01
- Manufacturer's number: SSM71841
- Manufacturer's date: 2014\-05\-12
- NHTSA component: VISIBILITY:GLASS, SIDE/REAR; VISIBILITY:SUN/MOON ROOF ASSEMBLY

## NHTSA's summary

"ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE, AS EVIDENTIAL BY IMPACT MARKS AT THE ORIGIN CRACK. CAUSE: THE GLASS WHEN INSPECTED SHOWS CLEAR IMPACT MARKS WHERE AN OBJECT HAS HIT THE GLASS INITIATING THE CRACK"

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Glass, wipers and mirrors, Sunroof

## Vehicles listed

- 2012 to 2014 LAND ROVER RANGE ROVER EVOQUE

## Other bulletins for the same vehicles and component

- [SSM72543](/bulletins/10142596.md), 2018-07-02, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- [SSM72543](/bulletins/10106166.md), 2017-06-13, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. PANORAMIC GLASS ROOFS DAMAGED BY EXTERNAL IMPACTS
- [SSM72543](/bulletins/10105988.md), 2017-06-12, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. "ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE. CAUSE: THE GLASS, WHEN INSPECTED, SHOWS CLEAR IMPACT MARKS WHERE AN OBJECT HAS HIT THE GLASS INITIATING THE CRACK."

JSON: [/v1/bulletins/10101651](/v1/bulletins/10101651)

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