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Service bulletin SSM71364

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101265
Published by NHTSA2017-05-31
Manufacturer's numberSSM71364
Manufacturer's date2014-01-24
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"RE-ISSUED FEBRUARY 2014. ISSUE: SDD WILL FAIL TO DOWNLOAD SOFTWARE TO THE CHASSIS CONTROL MODULES (ALSO KNOWN AS ""AIR SUSPENSION MODULE"", ""DYNAMIC RESPONSE MODULE"", ""SUSPENSION MODULE"" AND CHCM/CHCMB ON SDD). REPEATED ATTEMPTS TO DOWNLOAD WILL ALSO FAIL. CAUSE: THE ISSUE CAUSED DUE TO THE SDD INTERNAL CONFIGURATION."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
LAND ROVER RANGE ROVER2013, 2014
LAND ROVER RANGE ROVER SPORT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1630002014-03-31. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
DVD13911V1942022-10-24. Service bulletin. Land Rover SDD Software Update
DVD1320512022-06-13. Service bulletin. Software update.
DVD13302022-06-13. Service bulletin. Software update.
DVD138022022-06-13. Service bulletin. Before you install Software update 02.
DVD1372022-06-13. Service bulletin. Software update.
LTB00546NAS12022-06-13. Service bulletin. Technical Bulletin: Rear Seat Power Fold Feature Increase In Operational Time
LTB00539NAS12022-06-13. Service bulletin. Technical Bulletin: Engine Oil Level Critically Low Warning Message Displayed - Engine Control Modlule Software Update.
DVD140002022-06-13. Service bulletin. Land Rover SDD Software Update
DVD139132022-06-13. Service bulletin. Land Rover SDD Software Update
DVD139112022-06-13. Service bulletin. Land Rover SDD Software Update