# Service bulletin SSM70718

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10101068
- Published by NHTSA: 2017\-05\-30
- Manufacturer's number: SSM70718
- Manufacturer's date: 2014\-01\-02
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:\- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE \(SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES\). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE \(E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY\). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, 12\-volt battery, Software

## Vehicles listed

- 2008 to 2013 LAND ROVER LR2
- 2010 to 2013 LAND ROVER LR4
- 2008 to 2014 LAND ROVER RANGE ROVER
- 2012 to 2014 LAND ROVER RANGE ROVER EVOQUE
- 2010 to 2014 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [14V163000](/recalls/nhtsa/14V163000.md), 2014-03-31: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL

## Other bulletins for the same vehicles and component

- [DVD13911V194](/bulletins/10224472.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Land Rover SDD Software Update
- [DVD132051](/bulletins/10214101.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [DVD1330](/bulletins/10214100.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [DVD13802](/bulletins/10214099.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Before you install Software update 02.
- [DVD137](/bulletins/10214098.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Software update.
- [LTB00546NAS1](/bulletins/10214084.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; SEATS:MID/REAR ASSEMBLY. Technical Bulletin: Rear Seat Power Fold Feature Increase In Operational Time
- [LTB00540NAS3](/bulletins/10214082.md), 2022-06-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Technical Bulletin: Smart Key Not Found Message Displayed
- [LTB00540NAS2](/bulletins/10214081.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Technical Bulletin: Smart Key Not Found Message Displayed
- [LTB00540NAS1a](/bulletins/10214080.md), 2022-06-13, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Technical Bulletin: Smart Key Not Found Message Displayed
- [LTB00540NAS1](/bulletins/10214079.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Technical Bulletin: Smart Key Not Found Message Displayed

JSON: [/v1/bulletins/10101068](/v1/bulletins/10101068)

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