Service bulletin 09-016-16-3158

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10101067
Published by NHTSA	2017-05-30
Manufacturer's number	09-016-16-3158
Manufacturer's date	2016-03-07
NHTSA component	SEATS

NHTSA's summary

AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECIALIST USING THE FOLLOWING REPAIR PROCEDURE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
MAZDA CX-3	2016
MAZDA CX-5	2015, 2016
MAZDA CX-9	2015, 2016
MAZDA MAZDA3	2015, 2016
MAZDA MAZDA5	2015
MAZDA MAZDA5	2016
MAZDA MAZDA6	2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V546000	2017-08-31. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; STEERING:ELECTRIC POWER ASSIST SYSTEM; SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
0900616	2022-06-06. Service bulletin. Front power seats do not slide back and forth
09-027-21-3829	2021-10-02. Service bulletin. Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.
09-011-17-3339a	2021-03-08. Service bulletin. Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to inadequate fabric wrapped around the cable. The fabric thickness has been increased to eliminate the noise.
SA334	2021-02-08. Service bulletin. 2ND Row seat walk-in and recline lever usage
MTI_1124	2021-02-08. Service bulletin. Third row seat head restraint is not upright - Some customers may complain about one or both third row seat head restraint(s) cannot be moved to the upright position, This may caused by improper fold position of the head restraint(s) when the seat back is folded down.
09-065-16	2021-02-01. Service bulletin. Rear seat back (RH) difficult to ljock in its upright position. Some customers may complain that it is difficult to lock the rear seat back (RH) to the upright position. The right side seat back weight is lighter than the left side. The lighter right side requires more force to lock the seat back to the upright position.
09-060-16	2021-02-01. Service bulletin. Second-row seat walk-in lever does not work. On some vehicles, The second-row seat back does not fold (B) or slide © forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. This concern may be caused by a disconnected walk-in lever cable. The design of the walk-in lever has been changed to reduce to force applied to the cable. Customer havingt this concern should have their vehicle repaired using the following repair procedure.
09-016-16-3158	2021-01-28. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
SA332	2021-01-25. Service bulletin. Third row seat head restraint is not upright
09-029-19-3594	2019-08-02. Service bulletin. Some customers may notice that the driver's seat gradually moves downward by itself and needs to be re-adjusted after 3 or 4 days of driving. This concern may be caused when a load, which is applied to the seat during braking, exceeds a specified level and may impact the retaining mechanism of the seat lifter and cause the seat to move downward. To eliminate this concern, the rigidity of the retaining mechanism of the seat lifter has been increased.