Service bulletin SGI14-05

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"DESCRIPTION AS CUSTOMER FIRST INITIATIVE, LAND ROVER IS ANNOUNCING AN ENHANCEMENT PROGRAM TO ENSURE THAT CERTAIN 2013-2014 MODEL YEAR ALL-NEW RANGE ROVER VEHICLES ARE FITTED WITH THE VERY LATEST SOFTWARE AND COMPONENTS TO ENHANCE THE VEHICLE OWNER'S EXPERIENCE. VEHICLES WITHIN THE AFFECTED VIN RANGE MAY REQUIRE A NUMBER OF MODULE SOFTWARE UPDATES AND/OR REPLACEMENT PARTS INSTALLED. THIS SERVICE BULLETIN SUMMARIZES THE PROGRAM CONTENT AND ANNOUNCES ADDITIONAL SUPPORT PROGRAMS FOR MOBILITY SUPPORT AND CUSTOMER CARE GOODWILL. BEGINNING THE WEEK OF 20 JANUARY, CERTAIN CUSTOMERS WILL RECEIVE AN OWNER NOTIFICATION LETTER REQUESTING THEM TO CONTACT THEIR LAND ROVER RETAILER TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THIS WORK CARRIED OUT. THIS NOTIFICATION WILL BEGIN WITH VEHICLES AFFECTED BY SAFETY RECALL P037, AS DETAILED IN SERVICE BULLETIN SRE13-04. IN THE COMING WEEKS, ADDITIONAL OWNERS WHOSE VEHICLES ARE NOT AFFECTED BY SAFETY RECALL P037 WILL BE CONTACTED TO HAVE THIS ENHANCEMENT PROGRAM COMPLETED. ENSURE THAT THE OUTSTANDING CAMPAIGN DETAILS IN DDW ARE CAREFULLY CHECKED BEFORE REPAIRS ARE STARTED AND THAT ALL NECESSARY PARTS ARE PRE-ORDERED FOR EACH AFFECTED VEHICLE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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