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Service bulletin Q355NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101024
Published by NHTSA2017-05-30
Manufacturer's numberQ355NAS1
Manufacturer's date2014-01-09
NHTSA componentENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON THE LISTED VEHICLES WHERE THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Transmission and driveline, Automatic transmission, Transmission control module

Vehicles listed
LAND ROVER LR42014
LAND ROVER RANGE ROVER2014
LAND ROVER RANGE ROVER EVOQUE2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6140002016-08-23. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Q355NAS12021-12-13. Service bulletin. Technical Bulletin: Transmission Control Switch Fails to Rise
Q355UPS66132bNAS2021-12-13. Service bulletin. Technical Bulletin: Transmission Control Switch Fails to Rise
LTB00607NAS22021-12-13. Service bulletin. Technical Bulletin: Battery Warning Lamp Illuminated On Instrument Cluster 2014 Onwards
LTB00607NAS12021-12-13. Service bulletin. Technical Bulletin: Battery Warning Lamp Illuminated On Instrument Cluster 2014 Onwards
NAS20.03.0022020-04-07. Service bulletin. 9HP Transmission Extended Warranty - USA
SSM743742019-05-28. Service bulletin. Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SSM743362019-04-22. Service bulletin. Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
SSM739592018-11-13. Service bulletin. Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL.
SSM739472018-11-13. Service bulletin. Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
SSM740932018-11-13. Service bulletin. The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.