WenmarOpen by Wenmar Pro

Service bulletin SSM67677

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10100901
Published by NHTSA2017-05-26
Manufacturer's numberSSM67677
Manufacturer's date2013-08-30
NHTSA componentEQUIPMENT; STRUCTURE

NHTSA's summary

"CONCERN L405 OR L494 ONE OR MORE CONCERNS WITH ACCESSORY DEPLOYABLE SIDE STEPS (DSS): 1. DYNAMIC RESPONSE PIPES CONTACT DEPLOYABLE SIDE STEP BRACKET. 2. FREE PLAY IN DEPLOYABLE SIDE STEP MOUNTING BRACKET 3. DEPLOYABLE SIDE STEP MODULE INITIALISATION 4. DEPLOYABLE SIDE STEP FITTING – TAP HOLE INSTRUCTION 5. DEPLOYABLE SIDE STEP SELF-TEST PROCEDURE ACTION 1. IF IT IS NOTICED VISUALLY OR AUDIBLY THAT THE DYNAMIC RESPONSE PIPES ARE FOULING THE SIDE STEP BRACKET THEN PLEASE REFER TO TSB LTB00588 2. IF THE FRONT END OF THE DEPLOYABLE SIDE STEP IS FOUND TO BE LOOSE WHEN DEPLOYED, ADD 1 ADDITIONAL SHIM TO THE INNER MOUNTING POINT ON THE FRONT OF THE BRACKET – SEE ATTACHED FILE – SIDE STEP EXTRA SHIM FITMENT. PDF 3. WHEN CONDUCTING THE INITIALISATION PROCEDURE, SHOULD THE DEPLOYABLE SIDE STEPS NOT FUNCTION PLEASE SEE THE ATTACHED FILE – INITIALISATION OF DSS.PDF 4. FROM VIN 120000 L405 AND VIN 300000 L494, SHOULD DEPLOYABLE SIDE STEPS & TUBES REQUIRE FITMENT THEN ALL THE LOCATION BOSSES WILL REQUIRE TAPPING OUT. THE SRO TIME ALLOWANCE HAS NOW BEEN INCLUDED IN THE FITMENT SRO. 5. SHOULD A DEALER OR CUSTOMER REPORT A CONCERN WITH THE DEPLOYABLE SIDE STEP SYSTEM OPERATION, THEN AT THE FIRST INSTANCE PLEASE USE THE DSS - ON DEMAND SELF TEST PROCEDURE WITHIN SDD TO VALIDATE THE SYSTEM. PLEASE SEE THE ATTACHED FILE – SELF TEST DSS.PDF"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Equipment and accessories

Vehicles listed
LAND ROVER RANGE ROVER2013, 2014
LAND ROVER RANGE ROVER SPORT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20250272025-01-23. Structure
20152592015-06-11. Structure
20144362014-10-03. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
LTB00674NAS12023-09-11. Service bulletin. Rear Tweeter Speaker Distortion - High-Line Audio System
LTB00662NAS12023-09-11. Service bulletin. Fixed Side Step 'Rattle' Noise
SSM718622023-07-17. Service bulletin. This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759492023-03-08. Service bulletin. Tailgate will not close due to anti-trap false signal
SSM75825ATT2023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758252023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT2022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758252022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.