Service bulletin PIT5473B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10100532
Published by NHTSA	2017-05-24
Manufacturer's number	PIT5473B
Manufacturer's date	2016-09-14
NHTSA component	EQUIPMENT; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" MESSAGE ON THE DIC WHEN ATTEMPTING TO ACTIVATE THE CRUISE. TECHNICIAN SHOULD CONSIDER ENVIRONMENTAL FACTORS, REPAIR, COLLISION, AFTERMARKET PARTS, AND RADAR ALIGNMENT FACTORS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Driver assistance, Equipment and accessories, Adaptive cruise control

Vehicles listed
CADILLAC ESCALADE	2015, 2016
CADILLAC ESCALADE ESV	2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV	2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIC6123G	2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6123D	2019-09-16. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIT5473E	2018-09-17. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. For Cadillac Escalades model years 2015-2017 in a barren environment, technician will need to update the Long Range Radar module with the latest software available in Tis-2-Web.
PIT5473D	2017-12-14. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. For Cadillac Escalades model years 2015-2017 in a barren environment, technician will need to update the Long Range Radar module with the latest software available in Tis-2-Web.
PIT5473	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors.
PIC6123A	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range.
17-NA-083	2017-08-15. Service bulletin. This technical bulletin provides a procedure to perform an update on the Radar Sensor Module to reduce possibilities of the Adaptive Cruise Control not working when there are no objects detected.
PIC6123B	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6013A	2017-03-14. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" MESSAGE ON THE DRIVER INFORMATION CENTER WHEN ATTEMPTING TO ACTIVATE THE CRUISE. TECHNICIAN WILL NEED TO PERFORM A MULTI AXIS SENSOR YAW RATE SENSOR LEARN PROCEDURE. ALSO PERFORM THE LONG RANGE RADAR LEARN CALLED-OUT IN THE RADAR SENSOR MODULE - LONG RANGE PROGRAMMING AND SETUP PROCEDURE IN SERVICE INFORMATION.