# Service bulletin PIT5384B A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10100442 - Published by NHTSA: 2017\-05\-24 - Manufacturer's number: PIT5384B - Manufacturer's date: 2016\-09\-14 - NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE ## NHTSA's summary THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. TECHNICIAN WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH A SCAN TOOL CONNECT TO THE VEHICLE FOR FURTHER ASSISTANCE. ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Electrical system, Software ## Vehicles listed - 2016 to 2017 BUICK CASCADA - 2015 to 2017 BUICK ENCLAVE - 2015 to 2017 BUICK ENCORE - 2016 to 2017 BUICK ENVISION - 2015 to 2017 BUICK LACROSSE - 2015 to 2017 BUICK REGAL - 2015 to 2017 BUICK VERANO - 2015 to 2017 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 CADILLAC CT6 PLUG\-IN HYBRID - 2015 to 2017 CADILLAC CTS - 2015 to 2017 CADILLAC ESCALADE - 2015 to 2016 CADILLAC ESCALADE ESV - 2017 CADILLAC ESCALADE ESV - 2015 to 2016 CADILLAC SRX - 2017 CADILLAC XT5 - 2015 to 2017 CADILLAC XTS - 2017 CHEVROLET BOLT EV - 2015 to 2017 CHEVROLET CAMARO - 2015 to 2017 CHEVROLET CAPRICE POLICE PURSUIT - 2015 CHEVROLET CAPTIVA - 2015 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2015 to 2017 CHEVROLET COLORADO - 2015 to 2017 CHEVROLET CORVETTE - 2015 to 2017 CHEVROLET CRUZE - 2015 to 2017 CHEVROLET EQUINOX - 2015 to 2017 CHEVROLET EXPRESS - 2015 to 2017 CHEVROLET IMPALA - 2015 to 2017 CHEVROLET MALIBU - 2015 CHEVROLET ORLANDO - 2015 to 2017 CHEVROLET SILVERADO 1500 - 2015 to 2017 CHEVROLET SONIC - 2015 to 2017 CHEVROLET SPARK - 2015 to 2016 CHEVROLET SPARK EV - 2015 to 2017 CHEVROLET SUBURBAN - 2015 to 2017 CHEVROLET TAHOE - 2015 to 2017 CHEVROLET TRAVERSE - 2015 to 2017 CHEVROLET TRAX - 2015 to 2017 GMC ACADIA - 2015 to 2017 GMC CANYON - 2015 to 2017 GMC SAVANA - 2015 to 2017 GMC SIERRA 1500 - 2015 to 2017 GMC TERRAIN - 2015 to 2017 GMC YUKON - 2015 to 2017 GMC YUKON XL ## Recalls for the same vehicles and component - [16V422000](/recalls/nhtsa/16V422000.md), 2016-06-10: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [16V257000](/recalls/nhtsa/16V257000.md), 2016-04-28: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [16V084000](/recalls/nhtsa/16V084000.md), 2016-02-11: ELECTRICAL SYSTEM:SOFTWARE - [14V301000](/recalls/nhtsa/14V301000.md), 2014-06-06: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES ## Other bulletins for the same vehicles and component - [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [PIT5350](/bulletins/10252160.md), 2024-04-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Programming IPC Engine Hours Into A Replacement IPC. - [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues - [PIP5632G](/bulletins/10230683.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. - [PIP4902Q](/bulletins/10230682.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. - [N182191300](/bulletins/10212572.md), 2022-05-31, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Customer Satisfaction. In certain vehicles, certain types of off\-road use can, in rare cases, cause the vehicle?s roof\-rail air bags and seat belt pretensioners to deploy. Dealers will reprogram the sensing and diagnostic module \(SDM\) with updated software. - [17206\-2](/bulletins/10191035.md), 2021-04-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Certain 2017 model year Cadillac CTS and CTS\-V vehicles need to be reprogrammed with an updated software package. This new software package will provide changes to the radio to help the climate control system and certain audio features, including Wi\-Fi password recognition, continue to function properly. Also, if equipped with the Forward Collision Alert \(FCA\) system, this update will provide enhanced menu options. - [PI0949A](/bulletins/10190977.md), 2021-04-27, Service bulletin: SUSPENSION; ELECTRICAL SYSTEM:SOFTWARE. Required Programming for Cadillac Professional Vehicle Applications To configure the vehicle for proper operation of the electronic suspension control system \(ESC\), the following procedure must be performed. - [15\-NA\-083](/bulletins/10190387.md), 2021-04-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System \(SPS\), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM - [21NA010](/bulletins/10187773.md), 2021-03-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\); ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return. JSON: [/v1/bulletins/10100442](/v1/bulletins/10100442) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIT5384B&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10100442&vehicle=Service%20bulletin%20PIT5384B)