# Service bulletin A15\-046

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10099933
- Published by NHTSA: 2017\-05\-22
- Manufacturer's number: A15\-046
- Manufacturer's date: 2015\-12\-02
- NHTSA component: EQUIPMENT

## NHTSA's summary

"SERVICE BULLETIN \- SOME CUSTOMERS HAVE REPORTED FEELING ONE OR MORE DIFFERENT VIBRATIONS FELT PRIMARILY THROUGH THE DRIVER’S SEAT. THE IDENTIFIED VIBRATIONS MAY OCCUR UNDER THESE CONDITIONS: • DRIVING MODE 1: WHILE STOPPED WITH VEHICLE IN GEAR. • DRIVING MODE 2: WHILE BETWEEN 1,000–1,200 RPM AT TAKEOFF. NOTE: \- YOU MUST MAKE SURE THE SERVICE ADVISOR HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER BEFORE THE SOFTWARE UPDATE IS PERFORMED. \- VERIFY THAT THE SERVICE ADVISOR HAS NOTED ON THE CUSTOMER INFORMATION STATEMENT THAT HE OR SHE HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER. \- THE NOTED CUSTOMER INFORMATION STATEMENT MUST BE RETAINED FOR FUTURE RECORDS AND ATTACHED TO THE REPAIR ORDER BEFORE DOING THE SOFTWARE UPDATE, AS THIS SOFTWARE MAY HAVE A SMALL IMPACT ON FUEL ECONOMY. • DRIVING MODE 3: WHILE DRIVING BETWEEN 1,800–2,200 RPM AROUND 40–50 MPH."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2015 HONDA CR\-V

## Other bulletins for the same vehicles and component

- [SB16015](/bulletins/10204274.md), 2021-12-13, Service bulletin: EQUIPMENT; SEATS. Driver's Seat Bottom Cover material looks unfinished
- [A18\-123](/bulletins/10149648.md), 2018-12-03, Service bulletin: EQUIPMENT. Servicenews Article \- Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. We've determined those issues are due to iOS 12 \(and not the vehicle\) and have reported this to Apple. Once they come up with a fix, we'll let you know.
- [AHL06252018901](/bulletins/10142657.md), 2018-07-16, Service bulletin: EQUIPMENT; POWER TRAIN; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; STRUCTURE. Dealer message \- On December 2, 2015, Honda issued Service Bulletin 15\-046 ?Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR\-V customers that they were experiencing unpleasant vibration. In December 2015, several class action lawsuits were filed relating to the vibration issue. Among other things, the plaintiffs alleged that when they complained about unpleasant vibration, some dealers indicated that the vibration did not exist, was an unknown issue or could not be addressed. These allegations were disputed throughout the litigation.
- [AHL06122018901](/bulletins/10142445.md), 2018-07-02, Service bulletin: SUSPENSION; EQUIPMENT. Dealer message \- On December 2, 2015, Honda issued Service Bulletin 15\-046 ?Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR\-V customers that they were experiencing unpleasant vibration. In December 2015, several class action lawsuits were filed relating to the vibration issue. Among other things, the plaintiffs alleged that when they complained about unpleasant vibration, some dealers indicated that the vibration did not exist, was an unknown issue or could not be addressed. These allegations were disputed throughout the litigation.
- [A15070C](/bulletins/10116755.md), 2017-08-31, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Servicenews article \- HFL Microphone Concern? Don?t Replace the Front Individual Map Light Assembly \- the Bluetooth® HandsFreeLink® \(HFL\) and HFL microphone are built into the audio unit/audio\-navigation unit. There?s no longer a separate HFL control unit in the shift lever panel or HFL microphone in the front individual map light assembly.
- [DLR MSG \- RFV \-](/bulletins/10108860.md), 2017-07-31, Service bulletin: EQUIPMENT. Dealer message \- American Honda \(AHM\)is investigating certain 2015 CR\-Vs \& Accord L4s with a complaint of the Malfunction Indicator Lamp \(MIL\)On with the DTC P030X stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [HONDA SERVICE NE](/bulletins/10107382.md), 2017-06-21, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). SERVICE NEWS ARTICLE \- STARTING WITH THE 2015 CR\-V \(EX AND ABOVE\), THE BLUETOOTH® HANDSFREELINK® \(HFL\) AND HFL MICROPHONE ARE BUILT INTO AUDIO UNIT/AUDIO\-NAVIGATION UNIT. THERE’S NO LONGER A SEPARATE HFL CONTROL UNIT IN THE SHIFT LEVER PANEL OR HFL MICROPHONE IN THE FRONT INDIVIDUAL MAP LIGHT ASSEMBLY.
- [A15\-038\-9\-22\-15](/bulletins/10106755.md), 2017-06-16, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. SERVICE BULLETIN \- THE REMOTE ENGINE STARTER KEY FOB PANIC BUTTON IS NOT WORKING. ALSO, ALL FOUR DOORS UNLOCK WHEN PUSHING THE UNLOCK BUTTON ONCE INSTEAD OF UNLOCKING THE DRIVER’S DOOR ONLY. THE REMOTE ENGINE STARTER KEY FOB IS NOT PROGRAMMED CORRECTLY.
- [DLR MSG \- HONDA](/bulletins/10100761.md), 2017-05-25, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:AIR CONDITIONER. "DEALER MESSAGE \- AMERICAN HONDA \(AHM\) IS INVESTIGATING CERTAIN 2015\-2016CR\-VS WITH A CUSTOMER COMPLAINT OF A RATTLE NOISE COMING FROM THE CENTER DASH AREA \(E.G. RADIO AREA OR AC VENT AREA\). TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."
- [DLR MSG \- HONDA](/bulletins/10100760.md), 2017-05-25, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. "DEALER MESSAGE \- AMERICAN HONDA \(AHM\) IS INVESTIGATING CERTAIN 2015\-2016CR\-VS WITH A CUSTOMER COMPLAINT OF A RATTLE NOISE COMING FROM THE CENTER DASH AREA \(E.G. RADIO AREA OR AC VENT AREA\). TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."

JSON: [/v1/bulletins/10099933](/v1/bulletins/10099933)

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