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Service bulletin SUSPENSION NOISE

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10099337
Published by NHTSA2017-05-17
Manufacturer's numberSUSPENSION NOISE
Manufacturer's date2015-09-09
NHTSA componentSUSPENSION

NHTSA's summary

"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
HONDA PILOT2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3650002026-06-04. SUSPENSION:REAR; STRUCTURE:FRAME AND MEMBERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
DLR-02-16-20162021-05-11. Service bulletin. Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR-03-29-20162021-05-11. Service bulletin. Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR-03-29-20162021-05-11. Service bulletin. Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind
DLR MSG - HONDA2017-06-21. Service bulletin. "DEALER MESSAGE - TODAY, JUNE 30, 2015, AMERICAN HONDA IS ANNOUNCING A WARRANTY EXTENSION FOR SOME 2009-14PILOT VEHICLES DUE TO NOISY OR LEAKING FRONT SUSPENSION REAR LOWER ARM (COMPLIANCE) BUSHINGS. PLEASE CHECKVIN STATUS INQUIRY TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THE EXTENSION."
DLR MSG - RFP -2017-06-20. Service bulletin. "DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."
A-PAS-01072016-92017-05-19. Service bulletin. "DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND."
AER16010A2017-05-19. Service bulletin. ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A-PAS-03292016-92017-05-17. Service bulletin. DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - HONDA2017-01-13. Service bulletin. DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A-PAS-02162016-92017-01-11. Service bulletin. DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.