# Service bulletin TSB 17\-0032

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10099081
- Published by NHTSA: 2017\-05\-15
- Manufacturer's number: TSB 17\-0032
- Manufacturer's date: 2017\-03\-20
- NHTSA component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

## NHTSA's summary

SOME 2017 ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH OPEN ON THE DRIVERS WINDOW ONLY AND BUILT ON OR BEFORE 29\-JUL\-2016 MAY EXHIBIT INOPERATIVE FRONT POWER WINDOWS DUE TO AN OPEN FUSE 15 IN THE RJB. FUSE 15 IN THE RJB MAY OPEN IF THE FRONT WINDOWS ARE OPERATED AT THE SAME TIME AND THE SWITCHES ARE HELD AT THE STOPS. THIS MAY OCCUR IN COLDER WEATHER DUE TO INCREASED CURRENT REQUIREMENTS OF THE MOTORS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Glass, wipers and mirrors, Power windows

## Vehicles listed

- 2017 FORD ESCAPE

## Recalls for the same vehicles and component

- [26V374000](/recalls/nhtsa/26V374000.md), 2026-06-09: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- [16V617000](/recalls/nhtsa/16V617000.md), 2016-08-24: ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

## Other bulletins for the same vehicles and component

- [SSM 46011](/bulletins/10092555.md), 2017-02-22, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; ELECTRICAL SYSTEM. SOME 2015\-2017 FOCUS/C\-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016\-2017 WORKSHOP MANUAL SECTION 501\-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016\-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE\-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION \- VEHICLES WITH: ONE\-TOUCH OPEN AND CLOSE FRONT WINDOWS \(501\-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES\).

JSON: [/v1/bulletins/10099081](/v1/bulletins/10099081)

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