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Service bulletin B17-007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10098932
Published by NHTSA2017-05-12
Manufacturer's numberB17-007
Manufacturer's date2017-01-26
NHTSA componentPOWER TRAIN:MANUAL TRANSMISSION:LUBRICANT

NHTSA's summary

"SERVICE BULLETIN - SOME VEHICLES MAY STILL EXPERIENCE THE SHUDDER EVEN AFTER THE PGM-FI SOFTWARE HAS BEEN UPDATED BECAUSE THE ATF HAS DETERIORATED. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. THERE IS NO DAMAGE TO THE TORQUE CONVERTER, BUT BECAUSE THE ATF HAS DETERIORATED, THE FLUID NEEDS TO BE CHANGED EVEN THOUGH THE ATF SERVICE DUE MESSAGE HAS NOT APPEARED. MAKE SURE THE VEHICLE IS UPDATED BY REFERRING TO THE INSPECTION PROCEDURE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Manual transmission

Vehicles listed
ACURA ZDX2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B17-0052017-05-12. Service bulletin. "SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER AND THE TRANSMISSION IS NOT DAMAGED BY THIS JUDDER. THE JUDDER WAS CAUSED BY DETERIORATED TRANSMISSION FLUID. THE TRANSMISSION FLUID DETERIORATES QUICKER THAN EXPECTED WHEN IT IS EXPOSED TO INTERMITTENT HIGH HEAT LOADS UNDER SPECIFIC DRIVING CONDITIONS. A SOFTWARE UPDATE IS AVAILABLE TO MAINTAIN THE TRANSMISSION FLUID TEMPERATURE WITHIN THE DESIRABLE RANGE UNDER ALL DRIVING CONDITIONS AND ELIMINATE THE POTENTIAL FOR THIS JUDDER."