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Service bulletin ATS170401

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10098862
Published by NHTSA2017-05-11
Manufacturer's numberATS170401
Manufacturer's date2017-04-06
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

"TECHLINE SUMMARY ARTICLE - IF YOU GET A VEHICLE IN FOR ANY OF THESE ISSUES, REPLACE THE AUDIO UNIT: • BLUETOOTH® AUDIO SKIPS. • THERE’S NO SOUND FROM APPLE CARPLAY™ AFTER CONNECTING BLUETOOTH®, THEN USB. • BLUETOOTH® CAN’T BE TURNED ON. • BLUETOOTH® TURNS OFF OR DISCONNECTS BY ITSELF. • STARTING THE ENGINE CAUSES BLUETOOTH® TO DISCONNECT. • BLUETOOTH® AUDIO SKIPS WITH INCOMING CALLS. • THERE ARE PAIRING PROBLEMS WITH BLUETOOTH® HANDSFREELINK® (HFL). • PANDORA® DOESN’T PLAY AFTER CALL ENDS. • GPS ERROR CODE 1302 SETS. • GPS INITIALIZATION SCREEN DOESN’T COMPLETE. • GPS SHOWS THE WRONG VEHICLE LOCATION. • ANDROID AUTO® DOESN’T PLAY. • VOICE COMMANDS DON’T WORK. • ERROR MESSAGE SXM CHECK TUNER APPEARS. • SYSTEM DOESN’T RECOGNIZE “SXM” WHEN GIVING VOICE COMMANDS. • REAR CAMERA IS STUCK ON IN PARK. • REAR CAMERA IMAGE DOESN’T APPEAR WHEN SHIFTING TO REVERSE. • LANEWATCH® IMAGE DOESN’T APPEAR. • AUDIO ICON DOESN’T WORK. • HOME SCREEN DOESN’T SHOW APP ICONS. • SCREEN LOCKS UP AND/OR CHECK TUNER MESSAGE APPEARS. • AUDIO DISPLAY AND INSTRUMENT PANEL CLOCKS DON’T MATCH UP."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
HONDA CIVIC2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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APaS051020219022021-05-25. Service bulletin. Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.
DLR-02-26-20162021-05-19. Service bulletin. Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
DLR-02-24-20162021-05-18. Service bulletin. On Friday, January 29, 2016, American Honda Motor Co., Inc. notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.