Service bulletin 04-005-14-2968A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10098849
Published by NHTSA	2017-05-11
Manufacturer's number	04-005-14-2968A
Manufacturer's date	2014-10-29
NHTSA component	SERVICE BRAKES, AIR:DISC:PADS

NHTSA's summary

SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE WHEN APPLYING THE BRAKES AND/OR GROOVE MARKS (A) ON THE FRONT DISC PLATES. THIS IS CAUSED BY ABRASIVE METAL FROM THE FRONT DISC PLATE STICKING TO THE BRAKE PAD, WHICH DAMAGES THE DISC PLATE OVER TIME. TO CORRECT THE PROBLEM, A MODIFIED BRAKE PAD IS BEING USED.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Brakes, Brake pads

Vehicles listed
MAZDA MAZDA3	2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
04-003-15-3065A	2017-06-08. Service bulletin. SOME VEHICLES MAY EXPERIENCE A SQUEAKING/GRINDING NOISE FROM THE REAR BRAKE EVEN AFTER THE BRAKE PEDAL IS RELEASED. UPON INSPECTION, THE CALIPER MOUNTING SUPPORT IS CORRODED AND THE DISC PAD IS ABNORMALLY WORN OUT (A). THIS IS CAUSED BY VEHICLE USAGE IN AN AREA USING ROAD SALT. THE SURFACE OF THE MOUNTING SUPPORT MAY SWELL FROM CORROSION CAUSING PREMATURE DISC PAD WEAR AND BRAKE NOISE. TO CORRECT THE PROBLEM, AN IMPROVED CALIPER MOUNTING SUPPORT HAS BEEN NEWLY ESTABLISHED AS A SERVICE PART. THE ANTI-CORROSION SURFACE TREATMENT HAS BEEN CHANGED FROM ZN TO ZN-NI PLATING.
04-004-15-3099	2017-06-07. Service bulletin. SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE WHEN APPLYING THE BRAKES AND/OR GROOVE MARKS (A) ON THE FRONT DISC PLATES. THIS IS CAUSED BY ABRASIVE METAL FROM THE FRONT DISC PLATE STICKING TO THE BRAKE PAD, WHICH DAMAGES THE DISC PLATE OVER TIME. TO CORRECT THE PROBLEM, A MODIFIED BRAKE PAD IS BEING USED.
04-005-14-2968	2017-05-11. Service bulletin. SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE WHEN APPLYING THE BRAKES AND/OR GROOVE MARKS (A) ON THE FRONT DISC PLATES. THIS IS CAUSED BY ABRASIVE METAL FROM THE FRONT DISC PLATE STICKING TO THE BRAKE PAD, WHICH DAMAGES THE DISC PLATE OVER TIME. TO CORRECT THE PROBLEM, A MODIFIED BRAKE PAD IS BEING USED.