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Service bulletin G-209786

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10098841
Published by NHTSA2017-05-11
Manufacturer's numberG-209786
Manufacturer's date2015-02-02
NHTSA componentSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

NHTSA's summary

14732 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CHEVROLET IMPALA VEHICLES MAY HAVE SIDE DOOR EXTERIOR HANDLES THAT CAN BIND OR STICK IN THE FULL EXTENDED POSITION. THE CONDITION IS POSSIBLE FOR ANY SIDE DOOR EXTERIOR HANDLE. WHEN THE HANDLE IS STUCK IN THE FULL EXTENDED POSITION, THE DOOR WILL NOT CLOSE OR LATCH. DEALERS ARE TO INSPECT ALL SIDE DOOR EXTERIOR HANDLES AND REPLACE THE HANDLE BRACKET ON ANY SIDE DOOR EXTERIOR HANDLE EXHIBITING THE CONDITION DESCRIBED ABOVE. DEALERS ARE TO ALSO APPLY LUBRICANT TO ANY SIDE DOOR EXTERIOR HANDLE NOT EXHIBITING THE CONDITION DESCRIBED ABOVE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
CHEVROLET IMPALA2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V4890002014-08-08. STRUCTURE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
99-08-51-001F2023-07-14. Service bulletin. This service bulletin provides information on Paintless Dent Repair Process.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0754F2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-00-89-019X2022-10-28. Service bulletin. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIP5358B2022-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.