# Service bulletin 02\-002\-14\-2949

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10098347
- Published by NHTSA: 2017\-05\-04
- Manufacturer's number: 02\-002\-14\-2949
- Manufacturer's date: 2014\-07\-11
- NHTSA component: SUSPENSION:REAR:SHOCK ABSORBER

## NHTSA's summary

SOME VEHICLES MAY EXHIBIT A CREAK/SQUEAK TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING OVER BUMPS. NOISE MAY BE CAUSED BY THE REAR SHOCK ABSORBER ROD SURFACE \(A\) STICKING TO THE BUMP STOPPER \(B\) AND/OR THE BUMP STOPPER STICKING TO THE MOUNTING BASE \(C\).

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Suspension, Shocks and struts

## Vehicles listed

- 2011 to 2014 MAZDA MAZDA2

## Other bulletins for the same vehicles and component

- [0200416](/bulletins/10213387.md), 2022-06-06, Service bulletin: EQUIPMENT; SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER. SHOCK ABSORBER REPLACEMENT GUIDELINES
- [02\-006\-18\-3449](/bulletins/10134930.md), 2018-04-23, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- [02\-002\-14](/bulletins/10059462.md), 2016-03-16, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10098347](/v1/bulletins/10098347)

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