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Service bulletin GLD_REGION LETTE

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10097923
Published by NHTSA2017-04-25
Manufacturer's numberGLD_REGION LETTE
Manufacturer's date2016-06-01
NHTSA componentEQUIPMENT

NHTSA's summary

REGION LETTER: THE SUBJECT VEHICLES ARE EQUIPPED WITH SAFETY CONNECT, WHICH ALLOWS DRIVERS TO CONTACT THE LEXUS 24/7 RESPONSE CENTER AT THE TOUCH OF A BUTTON. LEXUS HAS IDENTIFIED THAT THE SAFETY CONNECT SYSTEM IN THE SUBJECT VEHICLES HAS BECOME DISABLED DUE TO AN UNPLANNED EXPIRATION OF THE MOBILE IDENTIFICATION NUMBER/MOBILE DIRECTORY NUMBER.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
LEXUS GS 3502015
LEXUS GX4602016
LEXUS IS 3002016
LEXUS IS 3502016
LEXUS IS200T2016
LEXUS LS4602015
LEXUS NX200T2016
LEXUS RC 3502015

Listing a model year does not mean every vehicle of it is concerned: the document says which.