WenmarOpen by Wenmar Pro

Service bulletin 09-039-12-2725

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10097757
Published by NHTSA2017-04-24
Manufacturer's number09-039-12-2725
Manufacturer's date2012-10-18
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

SOME VEHICLES MAY EXPERIENCE AN OCCASSIONAL AND UNEXPECTED ILLUMINATION OF THE CRUISE MAIN INDICATOR LIGHT (AMBER) WITH THE IGNITION KEY OPERATION CYCLE OF OFF-START-ON. IT CAN BE CANCELLED BY THE OPERATION OF EITHER AUTO CRUISE SWITCH OR THE IGNITION KEY OPERATION CYCLE OF OFF-START-ON. NOTE: THE NORMAL OPERATION OF THE CRUISE CONTROL IS NOT AFFECTED BY THIS ISSUE. THIS PROBLEM MAY BE CAUSED BY A WEAK BATTERY (LOW VOLTAGE) AND REPLACEMENT OF THE BATTERY IS RECOMMENDED TO CORRECT IT. USE THE GR8-1291 TO TEST THE BATTERY.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
MAZDA CX-72010, 2011, 2012
MAZDA MAZDA32010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-032-23a2023-11-02. Service bulletin. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
09012162022-06-06. Service bulletin. Paint damage Mazda pocket paint guide
09005162022-06-06. Service bulletin. Siriusxm satellite radio registration transfer after unit replacement
09004162022-06-06. Service bulletin. PROPER USAGE OF DRIVER'S FLOOR MAT.
04004162022-06-06. Service bulletin. Brake noise, judder and dragging diagnosis and servicing
04003162022-06-06. Service bulletin. Clunk/bang/buzz noise during first forward movement after sitting
02004162022-06-06. Service bulletin. SHOCK ABSORBER REPLACEMENT GUIDELINES
01005162022-06-06. Service bulletin. Battery test procedure requirements using the GR81291
01004162022-06-06. Service bulletin. Battery Maintenance
01002162022-06-06. Service bulletin. PreMixed long life "FL22" Engine Coolant