# Service bulletin SSM69078

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097565
- Published by NHTSA: 2017\-04\-19
- Manufacturer's number: SSM69078
- Manufacturer's date: 2014\-01\-02
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2014 JAGUAR F\-TYPE
- 2012 to 2014 JAGUAR XF
- 2010 to 2014 JAGUAR XJ
- 2006 to 2014 JAGUAR XK

## Recalls for the same vehicles and component

- [14V292000](/recalls/nhtsa/14V292000.md), 2014-06-02: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [DVD13907](/bulletins/10231207.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 07
- [DVD13906](/bulletins/10231206.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD Updates
- [DVD13905](/bulletins/10231205.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 05
- [DVD13904](/bulletins/10231204.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 04
- [DVD13903](/bulletins/10231203.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 03
- [DVD13901](/bulletins/10231201.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD Updates
- [DVD13900](/bulletins/10231200.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD machine is at the latest level of As\-built and Calibration files
- [DVD13811](/bulletins/10231199.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD Updates
- [DVD13810](/bulletins/10231198.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD Updates
- [DVD13808](/bulletins/10231196.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. DVD software update

JSON: [/v1/bulletins/10097565](/v1/bulletins/10097565)

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