# Service bulletin JTB00310NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097555
- Published by NHTSA: 2017\-04\-18
- Manufacturer's number: JTB00310NAS2
- Manufacturer's date: 2014\-04\-30
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

"SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER \(IC\) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE \(GWM\) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE \(DTC\) 'B1402\-96 – \(DBFB\) DUAL BATTERY FUSE BOX – CONTACTOR 1'."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, 12\-volt battery, Instrument cluster

## Trouble codes named

B1402

## Vehicles listed

- 2012 to 2013 JAGUAR XF
- 2013 JAGUAR XJ

## Other bulletins for the same vehicles and component

- [DVD13406](/bulletins/10228555.md), 2023-01-03, Service bulletin: STEERING; SERVICE BRAKES, HYDRAULIC; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. This update contains an enhancement to the TPMS \- Tire Pressure Monitoring System
- [7\-081USA](/bulletins/10228514.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES. A vehicle exhibiting sudden loss of brake fluid will illuminate a red BRAKE telltale warning
- [JTB00354NAS1](/bulletins/10226332.md), 2022-11-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Instrument Cluster / Touch Screen and Headlamp Flicker.
- [JTB00545NAS1](/bulletins/10159478.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
- [SSM74285](/bulletins/10155299.md), 2019-03-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
- [SSM74048](/bulletins/10148529.md), 2018-11-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
- [SSM73824](/bulletins/10141087.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX\-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP\-1080. The Midtronics EXP\-1080 can be used for PD1 and battery checks.
- [JTB00566NAS2](/bulletins/10125487.md), 2017-12-14, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
- [SSM71803](/bulletins/10098782.md), 2017-05-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY \(TSD\) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE \(FCDIM\) OR HIGH LEVEL DISPLAY FRONT \(HLDF\) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
- [SSM71678](/bulletins/10097444.md), 2017-04-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING:COLUMN. "ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."

JSON: [/v1/bulletins/10097555](/v1/bulletins/10097555)

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