# Service bulletin SSM72779

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097521
- Published by NHTSA: 2017\-04\-18
- Manufacturer's number: SSM72779
- Manufacturer's date: 2016\-05\-18
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

"ISSUE: VARIOUS CONCERNS MAY BE EXPERIENCED WHEN UPLOADING THE CAR CONFIGURATION FILE \(CCF\) TO A VEHICLE,. POSSIBLE CONCERNS ARE: THE CCF UPLOAD FAILS TO COMPLETE. CAR CONFIGURATION DIAGNOSTIC TROUBLE CODES \(DTCS\) ARE STORED AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. UNABLE TO START THE ENGINE AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. NO VALID SOURCES OF CCF SHOWN ON SYMPTOM DRIVEN DIAGNOSTICS \(SDD\)."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2016 JAGUAR F\-PACE
- 2016 JAGUAR F\-TYPE
- 2016 JAGUAR XE

## Other bulletins for the same vehicles and component

- [DVD136\-1](/bulletins/10231164.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. the DVD software update
- [SSM69518\-2](/bulletins/10227600.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Unable to save navigation co\-ordinates
- [DVD140\-00](/bulletins/10216250.md), 2022-07-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SFCC\_JUL19\_Slide](/bulletins/10163749.md), 2019-08-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Intermittent Bluetooth connection on Android equipped device with software 9.0
- [SSM74000](/bulletins/10146010.md), 2018-10-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller \(IMC\) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
- [SSM73798](/bulletins/10143019.md), 2018-07-16, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
- [SSM73798](/bulletins/10142400.md), 2018-06-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
- [SSM73700](/bulletins/10127608.md), 2018-01-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover \(JLR\) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics \(SDD\) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. \(Note below reference urgent vehicles only.\)
- [JA17TE\-09](/bulletins/10127587.md), 2018-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Temporary Suspension of 17C Next Generation Infotainment \(NGI\) Download

JSON: [/v1/bulletins/10097521](/v1/bulletins/10097521)

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