Service bulletin SSM72779
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10097521 |
| Published by NHTSA | 2017-04-18 |
| Manufacturer's number | SSM72779 |
| Manufacturer's date | 2016-05-18 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
"ISSUE: VARIOUS CONCERNS MAY BE EXPERIENCED WHEN UPLOADING THE CAR CONFIGURATION FILE (CCF) TO A VEHICLE,. POSSIBLE CONCERNS ARE: THE CCF UPLOAD FAILS TO COMPLETE. CAR CONFIGURATION DIAGNOSTIC TROUBLE CODES (DTCS) ARE STORED AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. UNABLE TO START THE ENGINE AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. NO VALID SOURCES OF CCF SHOWN ON SYMPTOM DRIVEN DIAGNOSTICS (SDD)."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Software
| JAGUAR F-PACE | 2016 |
|---|---|
| JAGUAR F-TYPE | 2016 |
| JAGUAR XE | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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| SFCC_JUL19_Slide | 2019-08-12. Service bulletin. Intermittent Bluetooth connection on Android equipped device with software 9.0 |
| SSM74000 | 2018-10-22. Service bulletin. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 |
| SSM73798 | 2018-07-16. Service bulletin. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated |
| SSM73798 | 2018-06-25. Service bulletin. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated. |
| SSM73700 | 2018-01-29. Service bulletin. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.) |
| JA17TE-09 | 2018-01-29. Service bulletin. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download |