# Service bulletin 09\-014\-13\-2790

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097387
- Published by NHTSA: 2017\-04\-14
- Manufacturer's number: 09\-014\-13\-2790
- Manufacturer's date: 2013\-05\-03
- NHTSA component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

## NHTSA's summary

SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH\-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Glass, wipers and mirrors, Sunroof

## Vehicles listed

- 2013 MAZDA CX\-5
- 2007 to 2014 MAZDA CX\-9
- 2014 MAZDA MAZDA6

## Other bulletins for the same vehicles and component

- [09\-040\-16\-3214](/bulletins/10092922.md), 2017-02-24, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH \(A\) CAUSED FROM CONDEN\-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.
- [09\-040\-16\-3214](/bulletins/10092070.md), 2017-02-17, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH \(A\) CAUSED FROM CONDEN\-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.
- [09\-014\-13](/bulletins/10060487.md), 2016-03-31, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10097387](/v1/bulletins/10097387)

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