# Service bulletin 02\-004\-13\-2770A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097377
- Published by NHTSA: 2017\-04\-14
- Manufacturer's number: 02\-004\-13\-2770A
- Manufacturer's date: 2013\-04\-10
- NHTSA component: STEERING: STEERING WHEEL/HANDLE BAR

## NHTSA's summary

SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2013 to 2014 MAZDA CX\-5
- 2007 to 2012 MAZDA CX\-7
- 2007 to 2013 MAZDA CX\-9
- 2011 to 2013 MAZDA MAZDA2
- 2004 to 2013 MAZDA MAZDA3
- 2006 to 2009 MAZDA MAZDA5
- 2011 to 2013 MAZDA MAZDA5
- 2003 to 2013 MAZDA MAZDA6
- 2006 to 2010 MAZDA MX\-5
- 2012 to 2013 MAZDA MX\-5
- 2004 to 2011 MAZDA RX\-8
- 2001 to 2006 MAZDA TRIBUTE
- 2007 MAZDA TRIBUTE
- 2008 to 2010 MAZDA TRIBUTE
- 2011 MAZDA TRIBUTE HYBRID

## Recalls for the same vehicles and component

- [00V223002](/recalls/nhtsa/00V223002.md), 2000-08-09: STEERING: STEERING WHEEL/HANDLE BAR

## Other bulletins for the same vehicles and component

- [06\-001\-23](/bulletins/10232277.md), 2023-03-03, Service bulletin: UNKNOWN OR OTHER; STEERING; STEERING: STEERING WHEEL/HANDLE BAR. Some vehicles may exhibit wear/peel\-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
- [06\-002\-19\-3585a](/bulletins/10160583.md), 2019-05-31, Service bulletin: STEERING; STEERING: STEERING WHEEL/HANDLE BAR. Some vehicles may exhibit wear/peel\-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
- [06\-001\-18\-3481](/bulletins/10142521.md), 2018-07-02, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Some vehicles may exhibit an unusual noise \(clacking\) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver\-side \(left side for LHD vehicle and right side for RHD vehicle\). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger\-side position. The noise is caused when the edge \(A\) of the inner ball joint \(B\) gets stuck with the steering gear housing \(C\). To eliminate the noise, a spacer \(A\) has been installed between the inner ball joint \(B\) and the steering gear housing \(C\) \(both sides\) to prevent direct contact.
- [02\-010\-18\-3477](/bulletins/10142519.md), 2018-07-02, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- [06\-001\-17\-3307b](/bulletins/10129327.md), 2018-02-26, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Some vehicles may exhibit wear/peel\-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
- [SSPA4](/bulletins/10117765.md), 2017-09-14, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Mazda Motor Corporation has decided to conduct a Special Service Program \(SSP\) on certain 2013 CX\-5 vehicles equipped with leather\-wrapped steering wheel and produced from December 15, 2011 through December 12, 2012. On certain CX\-5 vehicles, the driver's fingers could become caught by a sharp edge in the back side of the steering wheel while turning the wheel. Dealers are instructed to file the back bottom edge of the steering wheel core cover as described in this SSP.This repair must be performed at no charge to the vehicle owner.
- [02\-009\-16\-3155](/bulletins/10101062.md), 2017-05-30, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
- [06\-001\-15\-3054](/bulletins/10099418.md), 2017-05-17, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. SOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
- [02\-004\-14\-2976](/bulletins/10098895.md), 2017-05-11, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.
- [09\-013\-14\-2888](/bulletins/10098018.md), 2017-04-27, Service bulletin: STEERING:COLUMN. SOME VEHICLES MAY EXPERIENCE A BUZZING NOISE FROM THE STEERING COLUMN WHEN DRIVING ON ROUGH ROADS OR PASSING OVER SPEED BUMPS. THIS BUZZING NOISE MAY BE CAUSED BY THE LOWER STEERING COLUMN COVER \(A\) CONTACTING THE STEERING WHEEL ADJUSTMENT LOCK LEVER \(B\). TO CORRECT THE PROBLEM, FELT IS ATTACHED TO THE STEERING COLUMN COVER.

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