# Service bulletin Q632NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097169
- Published by NHTSA: 2017\-04\-11
- Manufacturer's number: Q632NAS1
- Manufacturer's date: 2016\-10\-26
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

## NHTSA's summary

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE INCONTROL® TOUCH PHASE 3.0 SOFTWARE IS TO BE INTRODUCED TO CORRECT A NUMBER OF ISSUES, INCLUDING: • SD CARD CORRUPTION; • SOFTWARE UPDATE TO THE AUDIO HEAD UNIT \(AHU\) TO RECTIFY SYSTEM RE\-BOOT CONCERNS; • PHONE AND BLUETOOTH® CONNECTIVITY ISSUES; • LOSS OF SIRIUS RADIO; • AUTO FREQUENCY FUNCTION HAS BEEN REMOVED; AND • A CHANGE TO THE WAY RECENT DESTINATIONS ARE ACCESSED WHILE USING NAVIGATION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2016 LAND ROVER DISCOVERY SPORT

## Other bulletins for the same vehicles and component

- [SSM75814](/bulletins/10243688.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SSM76022](/bulletins/10239047.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- [SSM75855](/bulletins/10222703.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
- [SSM75805](/bulletins/10222690.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SFCC Jul20\_26](/bulletins/10178159.md), 2020-08-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
- [SGI16\-29](/bulletins/10106338.md), 2017-06-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. "DESCRIPTION OF ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE \(PSIM\) CARD INTEGRATED CIRCUIT CARD IDENTIFIER \(ICCID\) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI\-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E\-MAIL FROM AT\&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."
- [Q612NAS1](/bulletins/10106313.md), 2017-06-14, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE \(PSIM\) CARD INTEGRATED CIRCUIT CARD IDENTIFIER \(ICCID\) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI\-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E\-MAIL FROM AT\&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."
- [LTB00902NAS3](/bulletins/10106222.md), 2017-06-13, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP \(MIL\) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE \(DTC\) P209600 OR P209700 STORED IN THE POWERTRAIN CONTROL MODULE \(PCM\). AFTER DTC P209600 OR P209700 IS STORED, ONE OR MORE OF THE FOLLOWING MISFIRERELATED DTCS IS ALSO LIKELY TO BE STORED IN THE PCM: P030000, P030100, P030200, P030300, AND/OR P030400."
- [SSM72663](/bulletins/10106180.md), 2017-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. CAR CONFIGURATION FILE NOT COMPATIBLE WITH SDD

JSON: [/v1/bulletins/10097169](/v1/bulletins/10097169)

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