# Service bulletin SSM72486

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097086
- Published by NHTSA: 2017\-04\-10
- Manufacturer's number: SSM72486
- Manufacturer's date: 2015\-10\-29
- NHTSA component: ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER \- AUTO STOP/START NOT AVAILABLE. DTC B12CD\-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM\). CAUSE: THE IGNITION LIVE INPUT INTO THE VEHICLE QUALITY MODULE \(VQM\), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM \& GWM."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Ignition, Instrument cluster

## Trouble codes named

B12CD

## Vehicles listed

- 2014 to 2016 JAGUAR F\-TYPE
- 2016 JAGUAR XF
- 2012 to 2016 JAGUAR XJ

## Recalls for the same vehicles and component

- [17V678000](/recalls/nhtsa/17V678000.md), 2017-10-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [UPS3013\-1bNAS1](/bulletins/10229424.md), 2023-01-09, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Update Prior to Sale: Instrument Cluster Software Update
- [DVD13405](/bulletins/10228554.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. DVD 134 Software update 01 and Software update 04 prior to installing Software update 05
- [SSM67477](/bulletins/10227130.md), 2022-12-05, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Smart Key Battery Low Warning Message
- [SSM66737](/bulletins/10227125.md), 2022-12-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flagged \- Various instrument cluster
- [JTB00354NAS1](/bulletins/10226332.md), 2022-11-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Instrument Cluster / Touch Screen and Headlamp Flicker.
- [JTB00370NAS1](/bulletins/10226142.md), 2022-11-14, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Condensation on Instrument Panel Center Vent
- [J020NAS1](/bulletins/10216249.md), 2022-07-25, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Instrument Cluster Telltales.
- [6228NAS](/bulletins/10214684.md), 2022-06-27, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Instrument Panel Upper.
- [6221NAS](/bulletins/10214676.md), 2022-06-27, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Instrument Panel End Trim.
- [6204NAS](/bulletins/10214663.md), 2022-06-27, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Instrument Clusters Software Update.

JSON: [/v1/bulletins/10097086](/v1/bulletins/10097086)

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