# Service bulletin SSM45614

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097045
- Published by NHTSA: 2017\-04\-07
- Manufacturer's number: SSM45614
- Manufacturer's date: 2015\-01\-05
- NHTSA component: SUSPENSION

## NHTSA's summary

"RE\-ISSUED DEC 2015 ISSUE: ENGINEERING IS INVESTIGATING REPORTS OF XJ \(X351\) RIDE HEIGHT SENSORS NOT OPERATING CORRECTLY. CAUSE: THE AIR SUSPENSION AND ACTIVE DYNAMICS MODULES INCLUDE CHECKS OF THE HEIGHT SENSORS DURING VEHICLE USAGE. IF THERE IS A FAULT WITH THE HEIGHT SENSOR, WIRING HARNESS, OR CONNECTOR, THEN A DTC WILL BE STORED. THE AFFECTED RIDE HEIGHT SENSOR PART NUMBERS ARE C2D6859, C2D16582, C2D6857, C2D16580, C2D6858, AND C2D16581."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Suspension

## Trouble codes named

C2D68

## Vehicles listed

- 2010 to 2015 JAGUAR XJ

## Recalls for the same vehicles and component

- [2014105](/recalls/tc/2014105.md), 2014-04-01: Suspension
- [14V157000](/recalls/nhtsa/14V157000.md), 2014-03-31: SUSPENSION:REAR

## Other bulletins for the same vehicles and component

- [6\-242NAS](/bulletins/10228486.md), 2023-01-03, Service bulletin: SUSPENSION:FRONT; UNKNOWN OR OTHER; STEERING:AUTOMATED/ADAPTIVE STEERING; SUSPENSION; STEERING; BACK OVER PREVENTION. a noise and vibration from the front of the vehicle when turning the steering wheel at low speed.
- [6\-238NAS](/bulletins/10228482.md), 2023-01-03, Service bulletin: SUSPENSION:FRONT; SUSPENSION. noise and vibration from the front of the vehicle
- [J037NAS1](/bulletins/10216240.md), 2022-07-25, Service bulletin: SUSPENSION. Rear Sub\-Frame Toe Link Nut and Washer Replacement.
- [6187USA](/bulletins/10214649.md), 2022-06-27, Service bulletin: SUSPENSION. A limited number of 2013 model year XJ vehicles have been manufactured away from process and the engine bay harness may come into contact with the right\-hand suspension tower.
- [JTB00438NAS2](/bulletins/10143048.md), 2018-07-16, Service bulletin: SUSPENSION. The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
- [SSM73660](/bulletins/10127578.md), 2018-01-29, Service bulletin: SUSPENSION:FRONT; SUSPENSION. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti\- roll bar \(ARB\) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
- [JA17TE\-09](/bulletins/10127293.md), 2018-01-22, Service bulletin: SUSPENSION. Temporary Suspension of 17C Next Generation Infotainment \(NGI\) Download
- [SSM73660](/bulletins/10127284.md), 2018-01-22, Service bulletin: SUSPENSION. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti\- roll bar \(ARB\) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
- [K207 UPS7513\-2BN](/bulletins/10097564.md), 2017-04-19, Service bulletin: SUSPENSION:REAR. "SITUATION: A SMALL NUMBER OF 2014 MODEL YEAR JAGUAR XJR VEHICLES REQUIRE AN UPGRADE TO THE REAR SUSPENSION SYSTEM TO ALIGN WITH CURRENT PRODUCTION SPECIFICATIONS. A REVISED DESIGN REAR SUSPENSION TOE LINK NUT WITH INTEGRAL WASHER WILL BE INSTALLED AND, IF NECESSARY, THE CURRENTLY FITTED 17\-MM REAR STABILIZER MUST BE REPLACED WITH AN 18\- MM REAR STABILIZER BAR. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
- [6\-217NAS](/bulletins/10097549.md), 2017-04-18, Service bulletin: SUSPENSION:REAR. A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR XJR VEHICLES REQUIRE AN UPGRADE TO THE REAR SUSPENSION SYSTEM TO ALIGN WITH CURRENT PRODUCTION SPECIFICATIONS. A REVISED DESIGN REAR SUSPENSION TOE LINK NUT WITH INTEGRAL WASHER WILL BE INSTALLED AND, IF NECESSARY, THE CURRENTLY FITTED 17\-MM REAR STABILIZER MUST BE REPLACED WITH AN 18\-MM REAR STABILIZER BAR."

JSON: [/v1/bulletins/10097045](/v1/bulletins/10097045)

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