# Service bulletin SSM39290

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10097040
- Published by NHTSA: 2017\-04\-07
- Manufacturer's number: SSM39290
- Manufacturer's date: 2008\-12\-03
- NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

"HELP WITH DIAGNOSING ANY ISSUES / FAULTS CAN BE GAINED BY PHONING YOUR JAGUAR TECHNICAL HELPLINE TO HELP US WITH OUR ANALYSIS PLEASE ENSURE THAT YOU HAVE THE FOLLOWING INFORMATION AVAILABLE BEFORE CONTACTING JAGUAR CARS: VIN VEHICLE TYPE AND MODEL DATE ACM WAS FITTED TO THE VEHICLE A CONCISE DESCRIPTION OF THE PROBLEM AND ITS REGULARITY OF OCCURANCE THE SOFTWARE LEVEL AND BUILD DATE COSE OF THE ACM FITTED. WORK PERFORMED ON THE VEHICLE TO SOLVE THE PROBLEM TO DATE IS THIS A PROBLEM SEEN IMMEDIATELY AFTER INSTALLATION IS IT PERMANENT HOW DOES THE PROBLEM DEMONSTRATE ITSELF WHAT I\-POD IS THE CUSTOMER USING...ETC MANY THANKS FOR YOUR HELP TOPIX \- SSM39290 \- AUDIO CONNECTIVITY MODULE \(ACM\) PAGE 1 OF 1 HTTP://"

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 1999 JAGUAR S\-TYPE
- 2000 to 2008 JAGUAR S\-TYPE
- 2001 JAGUAR X\-TYPE
- 2002 to 2007 JAGUAR X\-TYPE
- 2003 to 2009 JAGUAR XJ

## Other bulletins for the same vehicles and component

- [DVD13903](/bulletins/10231203.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 03
- [DVD13704](/bulletins/10231183.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This update contains a software update for the HD RADIO? module
- [DVD13606](/bulletins/10231178.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 06
- [SSM71361](/bulletins/10095863.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: DA\-DONGLE/DA\-VINA/DA\-ST512 \- J2534 VEHICLE COMMUNICATION INTERFACE DEVICE \(VCI\) SOFTWARE REQUIRES UPDATING TO THE LATEST LEVEL. DA J2534 SOFTWARE DRIVER LEVEL – V4.0 \(MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE\) DA APP HUB LEVEL – V2.4.0 \(MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE\) DA FIRMWARE LEVEL – V57. \(ONLY NEEDS TO BE UPDATED ONCE TO EACH DEVICE, BECAUSE THIS IS HELD ON THE DEVICE ITSELF\)"
- [SSM63597](/bulletins/10095852.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE. "ISSUE: JAGUAR LAND ROVER NORTH AMERICA SERVICE DIAGNOSTICS WOULD LIKE TO MAKE ALL SDD USERS AWARE OF AN EMERGING CONCERN BEING TRACKED VIA THE EPQR SYSTEM. USERS REPORT DVD133 IS UNABLE TO FULLY COMMUNICATE WITH PCM ON LEGACY JAGUAR VEHICLES, AND REGARDLESS OF PCM STATUS ICON DISPLAYED ON NETWORK SUMMARY SCREEN, SDD MAY NOT DISPLAY DTC’S FROM THE PCM CAUSE: THIS ISSUE IS CURRENTLY UNDER INVESTIGATION IN THE UK AND WILL BE ADDRESSED ON A FUTURE SDD SOFTWARE UPDATE."
- [SSM71955](/bulletins/10065276.md), 2016-05-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [TSB\-J004](/bulletins/10029248.md), 2009-07-01, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM:SOFTWARE. JAGUAR: NON COMPLIANCE ISSUES RELATING TO ON BOARD DIAGNOSTIC \(OBD\) SYSTEM FUNCTION COVERING THERMOSTAT DIAGNOSTIC, CALIBRATION VERIFICATION, IN USE MONITOR PERFORMANCE RATIO, AND AN EMISSION ISSUE RELATING TO OPEN LOOP SMOOTHING HAVE BEEN IDENTIFIED. \*PE

JSON: [/v1/bulletins/10097040](/v1/bulletins/10097040)

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