# Service bulletin JTB00342NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096820
- Published by NHTSA: 2017\-03\-31
- Manufacturer's number: JTB00342NAS2
- Manufacturer's date: 2015\-10\-07
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

"SITUATION: ON START\-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: \- THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. \- ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: \- THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE \('OFF' / 'ON'\). \- ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. \- ALL PREVIOUS DESTINATIONS WILL BE DELETED \(BUTTON 'GRAYED OUT'\). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE \(IAM\)."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2012 to 2014 JAGUAR XF
- 2012 to 2014 JAGUAR XJ

## Recalls for the same vehicles and component

- [14V123000](/recalls/nhtsa/14V123000.md), 2014-03-14: EQUIPMENT:OTHER:LABELS
- [11V604000](/recalls/nhtsa/11V604000.md), 2011-12-28: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [SSM72012](/bulletins/10231268.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Incorrect diagnosis of Bluetooth connectivity
- [SSM71998](/bulletins/10231264.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- [SSM71915](/bulletins/10231242.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Instructions for jump starting vehicles with discharged battery?s
- [SSM71869Attachme](/bulletins/10231238.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Unable To Unlock / Start Vehicle With Smart Key 13 \& 14MY only
- [SSM71869Attachme](/bulletins/10231237.md), 2023-02-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Unable To Unlock / Start Vehicle With Smart Key 13 \& 14MY only
- [SSM71822](/bulletins/10231227.md), 2023-02-06, Service bulletin: EQUIPMENT. New vehicle storage \(Transit relay / Transit mode\)
- [SSM71803\-2](/bulletins/10231225.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT. Gen 2.1 Touch screen display recovery process
- [SSM71803\-1](/bulletins/10231224.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL. Gen 2.1 Touch screen display recovery process
- [SSM71803](/bulletins/10231223.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT. Gen 2.1 Touch screen display recovery process
- [SSM71794Attachme](/bulletins/10231221.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. AM Frequency Stuck In FM Preset

JSON: [/v1/bulletins/10096820](/v1/bulletins/10096820)

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