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Service bulletin SSM72415

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096807
Published by NHTSA2017-03-31
Manufacturer's numberSSM72415
Manufacturer's date2015-09-07
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

"ISSUE: AFTER USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO ACTIVATE TRANSPORTATION MODE ON A VEHICLE, A BATTERY DRAIN MAY BE EXPERIENCED. CAUSE: WHEN TRANSPORTATION MODE IS SELECTED, SDD FUNCTIONS CORRECTLY AND ACTIVATES TRANSPORTATION MODE BUT THEN SELECTS AN INCORRECT SETTING WHEN APPLYING THE MODE, WHICH CAUSES THE VEHICLE BATTERY DRAIN. NOTE: TAKING A VEHICLE OUT OF TRANSPORTATION MODE IS FUNCTIONING CORRECTLY ON SDD."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
JAGUAR F-TYPE2016
JAGUAR XF2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM742852019-03-25. Service bulletin. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM740482018-11-13. Service bulletin. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM738242018-06-11. Service bulletin. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
SSM73588 Attachm2018-06-11. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
SSM73588 Attachm2018-06-11. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
SSM735882018-06-11. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
SSM73588 Attachm2018-01-29. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours
SSM73588 Attachm2018-01-29. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours
SSM735882018-01-29. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours
SSM73588 Attachm2018-01-22. Service bulletin. Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours