# Service bulletin ZF2\_DEALER LETTE

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096799
- Published by NHTSA: 2017\-03\-31
- Manufacturer's number: ZF2\_DEALER LETTE
- Manufacturer's date: 2016\-01\-07
- NHTSA component: SEAT BELTS

## NHTSA's summary

"DEALER LETTER: BACKGROUND TOYOTA HAS RECEIVED A NUMBER OF REPORTS REGARDING FRONT SEATBELTS IN CERTAIN 2004 – 2006 MODEL YEAR SIENNA VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE INDICATED THAT THE FRONT SEATBELTS \(RIGHT AND/OR LEFT\) MAY SLOWLY OR NON\-SMOOTHLY RETRACT. ALTHOUGH THE FRONT SEATBELT ASSEMBLY IS COVERED BY TOYOTA’S NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS OR 60,000 MILES \(WHICHEVER COMES FIRST\), WE AT TOYOTA CARE ABOUT THE CUSTOMERS’ OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO SLOW OR NON\-SMOOTH RETRACTION OF FRONT SEATBELTS. THE FOLLOWING INFORMATION IS PROVIDED TO INFORM YOU AND YOUR STAFF OF THE PROGRAM NOTIFICATION SCHEDULE AND YOUR DEGREE OF INVOLVEMENT."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Seat belts

## Vehicles listed

- 2004 to 2006 TOYOTA SIENNA

## Recalls for the same vehicles and component

- [05V327000](/recalls/nhtsa/05V327000.md), 2005-07-20: SEAT BELTS
- [2005223](/recalls/tc/2005223.md), 2005-06-20: Seats And Restraints

## Other bulletins for the same vehicles and component

- [T\-SB\-0125\-15](/bulletins/10152253.md), 2018-12-17, Service bulletin: SEAT BELTS. TSB: Some 2004 ? 2006 model year Sienna vehicles may exhibit a condition where the front driver and/or passenger seat belt becomes abnormally slow to retract, or does NOT retract smoothly. Follow the procedure in this bulletin to replace the front seat belt assemblies to address this condition.
- [ZF2\_Expired Reme](/bulletins/10143918.md), 2018-08-20, Service bulletin: SEAT BELTS:FRONT. Dealer Package: July 2, 2018 A watermark has been added to the Dealer Letter to indicate that ZF2 expired on June 30, 2018. Toyota has received a number of reports regarding front seatbelts in certain 2004 ? 2006 model year Sienna vehicles. In these reports, customers have indicated that the front seatbelts \(right and/or left\) may slowly or non\-smoothly retract. Although the front seatbelt assembly is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to slow or non\-smooth retraction of front seatbelts. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. Owner Letter Mailing Date Toyota will begin to notify owners in mid\-January, 2016 and will be mailed over several months. A sample of the owner notification letter has been included for your reference.
- [T\-SB\-0125\-15 Rev](/bulletins/10134338.md), 2018-04-23, Service bulletin: SEAT BELTS. TSB: Warranty Operation Codes updated. Some 2004 ? 2006 model year Sienna vehicles may exhibit a condition where the front driver and/or passenger seat belt becomes abnormally slow to retract, or does NOT retract smoothly. Follow the procedure in this bulletin to replace the front seat belt assemblies to address this condition.
- [GR1\_Dealer Lette](/bulletins/10134148.md), 2018-04-23, Service bulletin: SEAT BELTS:FRONT; SEAT BELTS:FRONT:RETRACTOR. Dealer Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow\-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow\-Up Notice and contact your dealership. Please note the follow\-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow\-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
- [TC\-16\-001](/bulletins/10134147.md), 2018-04-23, Service bulletin: SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS:FRONT. Region Letter: Toyota will be sending Safety Recall Follow\-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates.
- [Pol\-16\-01](/bulletins/10134142.md), 2018-04-23, Service bulletin: SEAT BELTS:FRONT; SEAT BELTS:FRONT:RETRACTOR. In certain 2004 to 2006 model year Sienna vehicles, Toyota has received some reports where the front seatbelts \(right and/or left\) may slowly or non\-smoothly retract.
- [ZF2\_Dealer Lette](/bulletins/10134141.md), 2018-04-23, Service bulletin: SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS:FRONT. Dealer Letter: Background Toyota has received a number of reports regarding front seatbelts in certain 2004 ? 2006 model year Sienna vehicles. In these reports, customers have indicated that the front seatbelts \(right and/or left\) may slowly or non\-smoothly retract. Although the front seatbelt assembly is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to slow or non\-smooth retraction of front seatbelts. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- [GR1\_DEALER LETTE](/bulletins/10096816.md), 2017-03-31, Service bulletin: POWER TRAIN; SEAT BELTS. "DEALER LETTER: SAFETY RECALL COMPLETION IS IMPORTANT NOT ONLY IN SATISFYING GOVERNMENT REQUIREMENTS, BUT ALSO IS AN INTEGRAL PART OF OUR COMMITMENT TO MEET CUSTOMER EXPECTATIONS OF TOYOTA PRODUCTS. TOYOTA WILL BE SENDING SAFETY RECALL FOLLOW\-UP NOTICES TO REMIND OWNERS WHOSE VEHICLES HAVE NOT YET HAD CAMPAIGN REPAIRS COMPLETED. WE REQUEST YOUR ASSISTANCE IN COMPLETING THE APPLICABLE CAMPAIGN REPAIRS AS OWNERS RECEIVE THE FOLLOW\-UP NOTICE AND CONTACT YOUR DEALERSHIP. PLEASE NOTE THE FOLLOW\-UP ACTIVITY MAY CAUSE AN INCREASE IN YOUR CURRENT CAMPAIGN OWNER APPOINTMENTS. TOYOTA WILL CONTINUE WITH ADDITIONAL FOLLOW\-UP ACTIVITIES IN THE MONTHS TO COME. PLEASE TAKE THIS INTO CONSIDERATION WHEN ANALYZING YOUR MANPOWER REQUIREMENTS."
- [GR1\_REGION LETTE](/bulletins/10096813.md), 2017-03-31, Service bulletin: POWER TRAIN; SEAT BELTS. REGION LETTER: TOYOTA WILL BE SENDING SAFETY RECALL FOLLOW\-UP NOTICES TO REMIND OWNERS WHOSE VEHICLES HAVE NOT YET HAD CAMPAIGN REPAIRS COMPLETED. PLEASE NOTE THE FOLLOWING INFORMATION FOR REGIONAL AND PD ASSOCIATES.
- [ZF2\_WARRANTY POL](/bulletins/10096800.md), 2017-03-31, Service bulletin: SEAT BELTS. IN CERTAIN 2004 TO 2006 MODEL YEAR SIENNA VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE FRONT SEATBELTS \(RIGHT AND/OR LEFT\) MAY SLOWLY OR NON\-SMOOTHLY RETRACT.

JSON: [/v1/bulletins/10096799](/v1/bulletins/10096799)

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