Service bulletin SSM72394

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"ISSUE: 1. WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE HAVE BEEN ISOLATED REPORTS THAT NO ON-SCREEN MESSAGE WAS DISPLAYED TO CONFIRM THE CARD ACTIVATION HAD BEEN COMPLETED SUCCESSFULLY. 2. THE INCONTROL TOUCH MAP UPDATER SCREEN MAY FREEZE IF THE USER MINIMISES AND THEN MAXIMISES THE SCREEN DURING USE. THE USER IS UNABLE TO CONFIRM IF THE UPDATE HAS COMPLETED SUCCESSFULLY AND MUST THEN CLOSE THE INCONTROL TOUCH MAP UPDATER AND LAUNCH IT AGAIN. CAUSE: VERSION 2.0 OF THE INCONTROL TOUCH MAP UPDATER RELEASED IN SDD 142.03 HAD THE ABOVE CONCERNS."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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